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United Utilities

Field Service Enginee - Instrumental

Employment type:  Full time
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Job Description

At United Utilities, we provide water and wastewater services to millions of customers across the North West. Behind every treatment process, pumping station and operational site is a network of critical assets that must perform reliably, safely and efficiently every day. As an Instrumentation Field Service Engineer within our Bioresources team, you'll play a vital role in maintaining and improving the instrumentation and control systems that keep our operations running. This is a varied, hands-on role where you'll be out in the field solving problems, carrying out maintenance, supporting projects and ensuring our assets continue to perform at their best.

Working within a modern maintenance environment at Manchester Bioresource Centre, you'll provide proactive, planned and reactive support across our operational sites. You'll also contribute to both capital and operational projects, helping ensure new and existing assets are designed with long term reliability, efficiency and maintainability in mind.

If you're a technically skilled engineer who enjoys fault finding, working independently and making a visible impact every day, this could be the perfect opportunity for you.

What You'll Be Doing

  • Deliver a high quality instrumentation maintenance and installation service, carrying out planned and reactive maintenance to keep critical assets operating reliably.
  • Diagnose, repair, calibrate and fault find on instrumentation equipment including flow, pressure, level and analytical systems, restoring performance with minimal operational disruption.
  • Support equipment installations, upgrades and improvement projects, providing specialist technical expertise to enhance asset performance and reliability.
  • Take a proactive approach to maintenance by identifying recurring issues, conducting root cause analysis and implementing sustainable long term solutions.
  • Produce accurate digital maintenance records, asset data and technical documentation to support compliance, asset management and business decision making.
  • Champion the highest standards of health, safety, environmental and regulatory compliance across all operational sites.
  • Support effective financial performance by managing resources responsibly and contributing to efficient, value driven maintenance activities.

Skills & Experience

  • A time served apprenticeship, or equivalent engineering qualification, supported by a Level 3 qualification or relevant experience in Instrumentation, Electrical, Control, Mechatronic Engineering or a related discipline.
  • Proven experience within a field service, maintenance or engineering environment, ideally across utilities, manufacturing, process or other industrial sectors.
  • Strong fault finding, diagnostic and problem solving skills, with experience maintaining, calibrating and servicing instrumentation, control systems and process measurement equipment.
  • The ability to confidently interpret technical drawings, manuals and P&IDs to support maintenance and troubleshooting activities.
  • A strong commitment to health and safety, with knowledge of risk assessments, permit to work systems and safe working practices.
  • A full UK driving licence and the ability to work independently while building effective relationships with colleagues, contractors and operational teams.

Why This Role

This is more than a maintenance role. It's an opportunity to become a key technical expert within a business that delivers an essential service to millions of people every day.

You'll enjoy the variety of working across multiple sites, the satisfaction of solving complex technical challenges and the opportunity to influence the performance and reliability of critical operational assets. You'll be trusted with real responsibility, supported by an experienced team and encouraged to contribute ideas that drive continuous improvement.

Benefits

  • 26 days’ annual leave, rising by one day for each completed holiday year (served up to a maximum of 30days) plus 8 bank holidays
  • Competitive pension with up to 14% employer contribution and life cover
  • Performance related bonus of up to 7.5% plus recognition awards
  • Company funded healthcare plan and wellbeing support including mental health resources and Employee Assistance Programme
  • Access to discounts, gym savings, and flexible benefits through MORE Choices
  • Financial wellbeing support including Salary Finance and Wealth at Work
  • Electric vehicle scheme and ShareBuy options
  • Enhanced parental leave

At United Utilities, you'll find a culture focused on safety, innovation, sustainability and professional development, giving you the platform to build a rewarding and long term engineering career.

Apply now

Company benefits

26 days annual leave + bank holidays
Annual bonus
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (on top of annual leave entitlement)
Mental health first aiders
Compassionate leave
Enhanced paternity leave
Mental health platform access
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service
Professional subscriptions
Referral bonus
Neonatal leave
Reservist leave
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare
Pregnancy support
Income protection

Working at United Utilities

Company employees:

7,500

Gender diversity (m:f):

65:35

Hiring in countries

United Kingdom

Office Locations

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  • United Utilities

    Field Service Engineer (Single-Skilled)

    £40,232 per annum