Technical Quality Manager - SAP Premium Engagements

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Technical Quality Manager – SAP Premium Engagements

SAP is hiring a Technical Quality Manager to support our Premium Engagements customers, including SAP MaxAttention and SAP ActiveAttention. This role provides strategic technical guidance and ensures customers realize the full value of their SAP investments.

Role Overview

The Technical Quality Manager serves as a trusted advisor to large enterprise customers. You will manage the Premium Engagement service plan, guide digital transformation activities, and ensure successful adoption of SAP technology across cloud, hybrid, and on‑premise landscapes.

Key Responsibilities

• Lead the execution of the SAP Premium Engagement service plan
• Build strong customer relationships and act as a trusted technical advisor
• Provide expert guidance on SAP S/4HANA, SAP HANA, SAP BTP, SAP Cloud Platform, and SAP BASIS topics
• Support integration, operations, and optimization across all SAP systems and landscapes
• Identify issues, drive action plans, and support customers during critical situations
• Collaborate with System Integrators and ensure alignment with SAP best practices
• Drive innovation through scenario prototyping and technology adoption

Requirements

• Bachelor’s or Master’s degree in a STEM field, or equivalent experience
• Fluency in English and Arabic
• Must have strong, hands‑on SAP experience (minimum 8 years)
  Experience may include S/4HANA, HANA, BASIS, SAP BTP, SAP Cloud Platform, SAP development, or core integration
• Strong understanding of SAP architectures, upgrades, migrations, and operational processes
• Excellent communication, presentation, and customer management skills
• Preferred certifications: SAP product certifications, Cloud, Programming, Enterprise Architecture

Ideal Candidate

You bring deep SAP expertise, strong customer leadership skills, and the ability to guide customers through complex technical landscapes and innovative SAP solutions.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 433733 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid