Solution Advisor Expert (f/m/d) Human Experience Management (HXM)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

All SAP Locations in Germany like Berlin, Hamburg, Ratingen, Eschborn, Walldorf, Gerlingen, Garching etc. are possible.

What you’ll do:

As the Solution Advisor (SA) (f/m/d) for SAP’s Human Experience Management (HXM) portfolio, you will be the go-to expert for SAP SuccessFactors and related HXM solutions. You’ll support the full sales cycle—from discovery and qualification through post-sale adoption—helping customers expand their SAP HXM footprint and realize measurable value.

• Provide deep HXM expertise across SuccessFactors (Employee Central, Time, Payroll/EC Payroll, Talent), People Analytics, Work Zone for HR, and integrations with Qualtrics and SAP Fieldglass
• Deliver standard and tailored, persona-based demos that clearly show value to CHROs, HR COEs, HR operations, managers, and employees
• Support Account Teams with presentations and events to identify/qualify opportunities and drive adoption and consumption of SAP HXM
• Evaluate opportunities with HXM-specific criteria (global HR/payroll scope, compliance/data privacy, integration needs, change readiness)
• Act as an HXM thought leader; refine account strategy and shape competitive differentiation and win themes
• Conduct vigorous dry runs; localize industry and country scenarios to ensure compelling engagements
• Transition smoothly to Services/partners with clear scope, architecture, integration assumptions, and success criteria
• Engage post-sale to track value (e.g., time-to-hire, retention, payroll accuracy, compliance), expand use cases, and drive renewals
• Leverage digital assets (demo tenants, presentations, playbooks, value tools) tailored to HR personas

What you bring:

• Experience in large software/IT organizations, with emphasis on HXM/HCM
• Several years of experience in Solution Advisory, within the HXM/HCM portfolio preferred
• Hands-on knowledge of Core HR, Talent, Payroll/Time, People Analytics, Work Zone for HR, and integrations (Qualtrics, Fieldglass)
• Strong understanding of cloud (SaaS/PaaS), B2B delivery, HR data security/privacy, and common HR/payroll integration patterns
• Recognized HXM subject-matter expertise with a track record of value-based presales/customer engagements.
• Ability to craft compelling, persona-based stories and quickly translate HR goals (EX, mobility, compliance, productivity) into pragmatic HXM roadmaps
• Passionate, energetic customer presence with excellent presentation and facilitation skills
• Fluent German and English; other languages are an advantage

Meet your team:

• Customer Advocate: Collaborate to complement solution expertise and support customers
• Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
• Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
• SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443448 | Work Area: Pre-Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | #LI-Hybrid

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