Senior Product Specialist

Job Description

Requisition ID: 452217
Work Area: Software-Development Operations
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3-3

Original Posting Date: 06/08/2026

Job Title: Senior Product Specialist

Location: Newtown Square, PA

Work Model: Hybrid Work Model

Purpose and Objective:

SAP America, Inc. seeks a Senior Product Specialist at our Newtown Square, PA location to responsible for driving the awareness and adoption of SAP Application Lifecycle Management (ALM) tools, which include the products SAP Cloud ALM, SAP Focused Run, and transition from SAP Solution Manager to SAP Cloud ALM.

Expectations and Tasks:

Engage with customers, partners and colleagues across the region, on strategic discussions on SAP’s ALM products and roadmaps, and execute various initiatives to drive the adoption of SAP’s ALM tools in the region. Responsible for SAP Focused Run overview, positioning workshop, and architecture discussions including the creation of the proposal, and licensing based on variants for customers and partners. Act as expert for operations area in the ALM applications for the region. Drive the Internal and external campaigns for LoB-specific solutions. Engage in strategic discussions with customers to understand their ALM needs and propose the tools accordingly. Responsible for generating customer references across the region. Devise and implement social media strategies aimed at promoting SAP ALM tools and events. Create compelling content to engage the community and generate interest in ALM solutions. Drive outbound product management efforts, focusing on customer references and success stories. Collaborate with customers to create testimonials and case studies showcasing the impact of SAP ALM tools on their business. Collaborate with cross-functional teams, including product development, marketing, and sales, to ensure alignment with customer needs and market trends. Stay abreast of industry trends, competitive landscape, and customer feedback to provide insights for continuous improvement of SAP ALM tools.

Education and Occupational Experience:

Bachelor’s degree or foreign equivalent in Computer Science, Mathematics, Engineering, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Mathematics, Engineering, or a related field of study and four (4) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must include four (4) years involving each of the following:

• SAP Focused Run implementation engaged in Presales, including support and rollout across the region;

• Transitioning customers from SAP Solution Manager to SAP Cloud ALM or SAP Focused Run;

• Technical configurations of SAP Focused Run for capabilities including Technical Monitoring, Integration Monitoring, Business Process Monitoring, Business process improvement, and Data volume management;

• SAP Cloud ALM implementation including Project management, Task management, Quality gates, Requirements, User stories, Test Management, and tracking projects;

• SAP Cloud ALM integrations to Jira, ServiceNow incident management, or Slack;

• SAP Cloud ALM operations integrations to BPA, IRPA, Autopilot, and Business Process workflow management;

• SAP Cloud ALM integration with SAP Signavio and SAP Lean IX for Integrated tool chain; and

• Setup and configuration of SAP Cloud ALM.

Travel: Position requires up to 50% domestic and international travel to SAP offices, customer and partner sites, and conferences to implement enablements and trainings and to ensure customer and partner delivery of SAP solutions.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Internal use only: reference code lhrs4262

SAP:SAIL

EX:OUT

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

​
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: The annual base salary range for this position is $143,792 - $244,464. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $163,400 - $277,800. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Additional Locations:

​ ​