SAP iXp Intern - Communications & Events Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Job Overview:

As the HCM Community Engagement & Events Specialist, you will support the SAP SuccessFactors Brand & Events team within the HCM CMO organization to help enrich the customer experience through communication management of the online HCM Customer Community and project management support for our HCM events.

This role will be responsible for three main areas of support and execution: 1) online community page management and associated customer newsletters in line with HCM content strategy 2) customer and influencer community insights analysis and distribution 3) project management support for events and advisory boards that are executed by our global HCM marketing team.

This job requires a self-driven, get-it-done personality who demonstrates strong communication skills, a high attention to detail, strategic thinking, executive presence, proactiveness, and accountability when it comes to responsibilities and deadlines.

Responsibilities/Tasks of Role:

HCM Customer Community

• Assist in the development and maintenance of a content marketing plan and editorial calendar for customer newsletters and online community boards/pages.
• Support the creation of engaging and shareable content for the community portal, including contributions to monthly newsletters, homepage videos, and other promotional materials.
• Collaborate with SAP Community stakeholders to help gather and interpret web traffic data using key performance indicators (KPIs).
• Collect and relay community feedback to HCM management and other relevant stakeholders.
• Help identify potential marketing and outreach opportunities that support brand visibility and product promotion.
• Coordinate with HCM stakeholder teams to stay informed on upcoming products, services, and features to support strategic promotion within the HCM community.
• Provide support by responding to comments and customer queries as needed, ensuring timely and helpful communication.

Events & Advisory Boards

• Support the SAP SuccessFactors events team with project management and execution of key 3rd party events and advisory boards.
• Maintain a calendar of HCM events for the year and consolidate reporting for executive updates.
• Lead regular status updates across event types, ensuring HCM stakeholders are kept up to date.
• Develop and maintain internal and external facing event websites providing key information and resources to relevant audiences.
• Manage the financial processes for 3rd party events and advisory boards, including raising POs as appropriate and ongoing budget tracking.
• Conduct competitive analysis of key competitors’ event presence to inform future strategies.

Role Details

• Position Title: SAP iXp Intern – Communications & Events Specialist
• Location: Palo Alto, California
  Expected start date to end date: July 2026 – March 2027 (flexible)
• Duration of Internship: 8 months

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is $15-$58(USD). The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

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Requisition ID: 454748 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid