Business Processes Associate Consultant - F/M

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll do

Interested in innovative technology with an exposure to a global customer base? Then this is an opportunity for you. We are seeking individuals who are passionate in ensuring our customers take advantage of the latest technology to gain competitive advantage and drive business innovation.

We support SAP customers in adopting The Integrated Toolchain empowered by AI and managing their Application Lifecycle Management needs through all phases from Requirements through Design, Build, Test and Deploy to production, including the Run phases.

SAP Global Delivery Hub – Cross Solution Delivery team offers comprehensive Engineering Services for each aspect of premium customers’ ALM project implementation : Technical, functional, and knowledge transfers. The Business Processes Associate Consultant adopts the key methodologies of Solution Support through a holistic engagement. This engagement involves the need to understand the core business process, the end-to-end customer solution and system landscape, and the role AI empowered tooling can support customer’s needs.

This role will be based in the Center of Expertise (CoE) in SAP Labs France, Mougins, France, an established organization supporting the largest companies running SAP in Europe, Middle East, and Africa (EMEA).

What you bring

Key focus areas for the position:

• Technical inquisitive nature with strong analytical and problem-solving skills.
• General IT technical skills: DevOps, APIs, Programming, AI, Jira, GitLab, GitHub, Scripting, etc.
• Strong Communication skills and business acumen.
• Strategic thinking
• Customer centric with clear organizational skills.
• Comfortable working under own initiative.

Structured and on-the-job training will be provided to enhance core competencies and to extend responsibilities and ownership for critical customer engagements.

Meet our CoE ALM team

We are a multi-location (FR, DE, HU) technical team from 10+ countries which can engage customers worldwide in 20+ languages. We collaborate closely together and work as one when needed. The key topic areas include: The Integrated Toolchain (ITC), Application Lifecycle Management (ALM), Process Management, Test Management, Change Management, Deployments, System & Business Process Monitoring, Alerting, ALM BUILD and RUN methodologies, SAP AI / Joule capabilities, API extensibility.

• Deliver ITC / ALM Service portfolio to SAP Premium Customers in EMEA.
• Understand the latest in DevOps for the SAP world.
• Understand the latest developments and capabilities of The Integrated Toolchain, SAP Business Technology Platform, Cloud ALM, SAP AI / Joule, Cloud Application Programming, DevOps & partner solutions.
• Understand, adopt the methodologies of, and deliver MaxAttention & Success Plan Service Engagements.
• Embrace the functionality and technical capabilities of SAP product releases.
• Deliver onsite and remote services for global customers.
• Demonstrate flexibility and adaptability for customer travel.
• Understand the needs and requirements of Solution Optimization, Process automation and Solution High Availability.
• Provide clear recommendations and guidance to promote the added value from a service to drive adoption and consumption of SAP solutions and methologies.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451236 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid