Site Associate - Manchester

Job Description

Site Associate

Location: Manchester

Working pattern: 25 hours per week | Shift-based (Site hours 9:00 AM – 4:30 AM; Sun-Wed until 2:30 AM)

Pay: £12.72 per hour (20% uplift for hours worked after 10:00 PM)

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground.

We’re looking for a Site Associate to join our Manchester team. In this role, you’ll help us maintain a high-standard environment for our restaurant partners and ensure orders move seamlessly from kitchen to rider.

Get to know our Site Operations team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Editions team. Editions is our pioneering "dark kitchens" business, partnering with iconic brands like Wagamama and Pho to connect them with hungry customers through delivery-only hubs.

Here’s what your day-to-day might look like:

• Maintain Site Excellence: Execute regular deep cleaning of equipment and communal areas to ensure health and safety standards are always met.

• Support Dispatch Operations: Run food from partner kitchens to the dispatch area and communicate effectively with riders to ensure fast delivery.

• Partner Support: Manage the "pot wash" and keep kitchen equipment clean and ready for use to help our restaurant partners stay efficient.

• Operational Safety: Participate in regular site checks with the management team to identify and resolve safety or cleanliness issues.

• Problem Solving: Identify bottlenecks in daily tasks and make recommendations to improve the flow of the site.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• A Positive, Can-Do Attitude: You bring energy to the team and are driven to learn and progress.

• Reliability: You take pride in your punctuality and being a teammate others can count on.

• Adaptability: You are comfortable working autonomously and as part of a fast-paced team.

• Attention to Detail: You have a high standard for cleanliness and follow health and safety protocols rigorously.

• Collaborative Spirit: You enjoy working alongside diverse partners and solving problems in real-time.

Our Interview Process

• Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you.

• Step 2: Online assessment – If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People.

• Step 3: Initial conversation – One of our Recruitment team will get in touch to talk through your experience and what you’re looking for next.

• Step 4: Final Onsite interview – You’ll be invited to an onsite interview with one of our Site Managers to see the operation in action.

Why Join Us?

We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team.

In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving.

• 🔧 See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences across our three-sided marketplace.

• 🌱 Grow through doing: Develop problem-solving, communication and leadership skills in a fast-paced environment, with structured progression pathways and real opportunities to step into management.

• 🤝 Be part of a tight-knit, team-oriented culture: Work collaboratively to achieve shared goals in an environment that values support, ownership and resilience.

• 🕒 Flexibility that works for you: Benefit from a 25-hour contract with late-night pay uplifts and a supportive team environment.

What We Offer

• Free monthly Friday lunch on Deliveroo

• 25 days’ holiday (with increases based on service)

• Career development and access to learning opportunities

• Life assurance and wellbeing support

• Access to great discounts!

• Free Deliveroo Plus—no delivery fees on your orders

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!