Sales Manager

Job Description

Regional Launch Manager

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Regional Launch Manager to join our North East team (must be based in Newcastle, Middlesbrough, or Sunderland). In this role, you’ll take direct ownership of results within your cities, leading a high-performing sales team to improve selection and execute hyper-local growth strategies.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the UK & Ireland Regional team. We are the experts in the local markets we serve, overseeing all three sides of our marketplace: restaurants, consumers, and riders. Our mission is to bring the best possible selection to our customers and drive growth for our partners across the North East.

Here’s what your day-to-day might look like:

• Own City Performance: Act as the business owner for Growth KPIs and Customer Value Proposition (CVP) metrics across all segments in your territory.

• Lead and Coach: Manage and develop a high-performance sales team of nine, providing the coaching and structure needed to hit ambitious monthly targets.

• Strategic Planning: Identify selection gaps versus competitors and leverage local insights to build detailed plans that improve the restaurant mix in your cities.

• Drive Operational Excellence: Set clear priorities for Account Managers to improve local metrics, including signage visibility, menu completeness, and order rejection rates.

• Execute Tactical Activations: Lead "boots on the ground" initiatives, including guerrilla marketing activity and in-person activations to support regional growth projects.

• Maximise Marketing Impact: Partner with the central Marketing team to identify key local media opportunities and ensure world-class delivery of campaigns in your area.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• Commercial Leadership: Proven ability to lead sales or account management teams, with a track record of delivering outstanding commercial results.

• Strategic Thinking: Strong commercial acumen and the ability to use data to identify performance gaps and growth opportunities.

• Operational Excellence: Significant experience in relationship management or strategy roles within a fast-paced environment.

• Action-Oriented Mindset: A self-starter who thrives in ambiguity and enjoys a mixture of field-based work (3–4 days per week) and office/home working.

• Local Expertise: Deep knowledge of the North East landscape and a passion for driving local business growth.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!