Regional Manager - Tuscany and Central Regions

Job Description

Regional Manager (Central Italy)

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Regional Manager to join our Florence team. In this role, you’ll be a core member of the Italian leadership team, inspiring your department to hit P&L goals and owning our success across Tuscany, Umbria, and Marche.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Italy Leadership team, reporting directly to the Regional Director. You will be responsible for balancing all three sides of our marketplace—customers, riders, and restaurants—to win in your specific geography.

Here’s what your day-to-day might look like:

• Own the Regional P&L: Manage both top and bottom-line targets for your region, ensuring sustainable growth in order volume and market share.

• Drive Strategy & Execution: Lead and coordinate your team (City Managers, Account Managers, and BDMs) to develop and execute hyper-local operational plans.

• Lead the Mid-Market Portfolio: Take direct accountability for the success of strategically critical restaurant brands within Central Italy, maintaining relationships with top-tier accounts.

• High-Stakes Negotiations: Lead critical negotiations for new restaurant partners and work with C-suite operators to expand our local ecosystem.

• Cross-Functional Collaboration: Partner with Rider Operations, Marketing, and Product teams to align local execution with global innovation and improve customer outcomes.

What You’ll Need to Thrive

Essential

• Commercial Leadership: Proven experience in commercially focused roles, with a deep understanding of P&L management and regional growth drivers.

• People Management: Excellent leadership skills with a track record of inspiring teams to meet high standards and achieve ambitious targets.

• Strategic Execution: A mix of high-level strategic thinking and a hands-on approach to implementing operational plans in the field.

• Negotiation & Influence: Comfortable handling complex negotiations with business owners and C-suite executives, both face-to-face and remotely.

• Analytical Mindset: An innovative and highly analytical thinker who can use data to identify efficiencies and accelerate revenue.

Nice to Have

• Specific experience within the HORECA (Hotel, Restaurant, Cafe) sector.

• Previous experience managing multi-site or multi-region portfolios in the technology or delivery space.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

The Details

• Location: Based in Florence, covering Tuscany, Umbria, and Marche.

• Field Work: This role requires significant time in the field (2–3 days per week).

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!