Digital Trading Assistant

Job Description

Company Description

We're ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.

Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process.

Job Description

As a Digital Trading Assistant, you will be responsible for supporting with the day-to-day management, site trading and optimisation for the ASOS website(s) across devices. This will include site merchandising, navigation updates and search configuration.

Reporting into the Digital Trading Manager, you will support trade and help to optimise the customer journeys with a focus on balancing commercial & brand priorities, ensuring to maximise the onsite Customer experience and drive conversion for your focused market and categories.

The Details

• Ensuring website standards are maintained to maximise business performance and customer journey
• Supporting the team to produce trade reports (including category and search) by utilising a range of customer engagement reporting tools e.g., curated PLP reports
• Interpreting the reporting data in order to optimise the customer journey
• Supporting the team with managing and optimising the category and navigation structure across channels/devices
• Supporting with managing onsite search, ensuring optimal configuration across markets and enhancing the search experience
• Supporting with homepage and promo processes and wider stakeholder management
• Working closely with relevant teams to support and execute trade events and other initiatives
• Supporting with campaign launches, rollout of new features and digital products

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.

Qualifications

About You

• Organisational and coordination skills
• Experience of using online merchandising systems, is preferable but not required
• Competent using systems and comfortable working in a technology-based environment
• Commercially aware, customer obsessed with the ability to use initiative and intuition
• Excellent communicator with good motivational & leadership skills
• Keen eye for detail with the ability to troubleshoot and identify issues
• A proactive approach
• Flexible, agile, and open to change
• Positive attitude, self-aware and self-motivated
• Analytical skills
• Presenting skills

Additional Information

BeneFITS’

• Employee discount (hello ASOS discount!)
• Employee sample sales
• 25 days paid annual leave + an extra celebration day for a special moment
• Private medical care scheme
• Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
• Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.

Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.