Head of Technology Operations

Job Description

We’re looking for a Head of Technology Operations


About Brit


At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too.

We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.


What you’ll be doing

As Head of Technology Operations, you’ll be ensuring the effective support, maintenance and enhancement of the Brit Insurance Technology Applications, Infrastructure and Services in line with the organisation’s business requirements.

You’ll be responsible for vendor management and proactively managing relationships with third parties who provide our key infrastructure services. Working closely with all our customers, you’ll ensure that the Service Desk and End User Supports teams are providing high-quality customer service. Working with Senior Business Stakeholders, Project Delivery, Security, and Application Architecture you’ll maintain Brit’s Cloud Infrastructure (VMs, Databases, Networks, Firewalls, Disaster Recovery (DR), Security and Storage). On top of these responsibilities, you’ll also play a key part in application support, building, maintaining, and managing the team in order to support all relevant applications.

If you match the above profile and are keen to work in a fun, fast paced technology environment then we would love to hear from you.


We welcome everyone wholeheartedly


We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations, and suggestions about how we do things.