Privacy By Design Manager

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

As a Privacy by Design Manager in the Vodafone Secure & Privacy by Design team, you will be part of a global team which provides world class by design advisory and compliance support to a wide range of internal stakeholders. You will join our Group Privacy & Responsible AI Team and lead the transformation agenda (process, operating model, tooling, and metrics), while also providing by design and assurance support across the business, with the following key accountabilities:

• Privacy transformation (process ownership, improvement & simplification): Lead and own simplification and redesign of global privacy processes (e.g., DPIA, LIA, TIA and ROPA) and the supporting templates, playbooks and guidance, applying project/programme management discipline (scope, plan, milestones, and stakeholder governance) to drive delivery and adoption.
• Operating model, decision thresholds & demand management: Lead and own the operating model for privacy engagement, including entry/exit criteria, proportionate decision thresholds and demand triage.
• Support Responsible AI (RAI) processes: Lead and contribute to RAI process workstreams to improve and embed AI risk assessment processes into day-to-day delivery.
• Automation & tooling: Lead delivery of privacy automation and tooling improvements; work with Technology, Cyber Security and tool owners to embed privacy logic into enterprise workflows (e.g. OneTrust).
• Metrics, insights & reporting: Lead operational metrics, dashboards and reporting to track demand, cycle times, completion, incidents and risk trends for management reporting.
• Audit actions, controls & quality: Partner with internal audit and own closure of audit actions, including root cause analysis and sustained remediation.
• Stakeholder enablement & culture: Lead enablement to embed privacy by design ways of working, including training and awareness.
• Market engagement: Lead engagement with local market privacy contacts to align delivery of global privacy and AI risk assessments.
• Supplier compliance & scalable enablement: Lead scalable supplier enablement, embedding privacy and responsible AI requirements into supplier governance through standards, templates and guidance.
• Privacy and RAI Operational Support: Provide operational support to the Privacy by Design team.

You will be expected to act as a privacy subject matter expert while also owning and driving transformation deliverables across process, operating model, tooling and metrics. This includes leading fact gathering and analysis; designing and implementing scalable, proportionate ways of working, driving privacy compliance controls on a day to day basis, producing, validating and distributing management ready reporting, insights and key messages.

Who you are

• Strong experience in privacy, with proven ability to lead process improvement or transformation initiatives and drive adoption across a matrix organisation.
• Strong understanding of relevant legislation including the GDPR, ePrivacy Directive and related regulatory expectations, with the ability to translate requirements into practical, scalable and proportionate processes.
• Hands-on experience conducting and assuring privacy assessments (e.g., DPIAs, LIAs, TIAs) and maintaining core privacy records (e.g., ROPA), ideally using workflow tooling such as OneTrust.
• Metrics driven mindset: ability to define KPIs, analyse operational data (e.g., volumes, cycle time, risk trends) and produce management ready reporting to drive continuous improvement.
• Tooling and automation awareness (e.g., privacy tooling and workflow platforms), with the ability to identify and implement opportunities to standardise and automate low-risk or repeatable activities (OneTrust and Jira experience is advantageous).
• Excellent organisation skills, able to handle multiple requests with differing priorities and stakeholders;
• Excellent command of English, and excellent interpersonal, oral and written communication and public speaking skills;
• Comfortable working in a matrix organisation with tolerance for ambiguity. Persistence to drive change over time;
• Courage to ‘stand up and be counted’ even when view is unpopular at a more senior level;
• Ability to analyse complex information and identify key and relevant points, including communicating in a relevant and easy to understand manner with different audiences.
• Privacy accreditation such as the CIPP/E, CIPM or CIPT

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Yearly bonus: 10%
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.