Pega Senior System Architect-VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a certified Senior System Architect with deep expertise in Pega PRPC technology to join our dynamic team. This role is ideal for individuals who have successfully implemented Pega applications across multiple projects and are passionate about mentoring others and driving technical excellence. The individual will work closely with Lead System Architects and guide junior developers, ensuring adherence to best practices and development guardrails.

What you’ll do

• Implement technical designs created by Lead System Architects using Pega best practices.
• Mentor and guide junior developers, providing technical advice and support.
• Ensure compliance with Pega development guardrails and standards.
• Translate complex technical designs into scalable and maintainable implementations.
• Engage in performance tuning and optimisation of Pega applications.
• Collaborate with cross-functional teams to deliver robust multi-process applications.
• Contribute to projects from inception to production go-live, including greenfield implementations.
• Support integration efforts including PegaCall and CTI (Genesys).
• Apply general IT skills including Java, Unix shell scripting, Oracle SQL, and WebLogic.

Who you are

• Bachelor’s degree in Computer Science, Management Information Systems, or a related field.
• Certified Pega Senior System Architect.
• 5–6 years of hands-on experience in Pega application development and design.
• Proven track record of successful Pega implementations.
• Strong analytical, communication, and collaboration skills.
• Experience in performance tuning and greenfield project delivery.
• Familiarity with the telecommunications domain is advantageous.
• Exposure to CTI integrations and general IT infrastructure is preferred.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on end-to-end Pega implementations including greenfield projects.
• Exposure to cutting-edge technologies and integration frameworks.
• Collaborative work environment with mentoring and learning opportunities.
• Be part of a global organisation driving digital transformation in telecom.

What Skills you will learn

• Advanced Pega PRPC development and architecture.
• Performance tuning and optimisation techniques.
• Integration with CTI systems and enterprise applications.
• Cross-functional collaboration and agile delivery practices.
• Broader IT skills including scripting, database management, and server configuration.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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