Manager: Governance and Scrum Office

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Role Purpose:
We are seeking a dynamic and experienced Manager to lead our Governance & Scrum Office within the IT & Billing function. The role is responsible for overseeing project delivery across the full lifecycle, managing Agile practices, ensuring governance and change control, and driving strategic reporting for executive stakeholders.

Key Responsibilities:
•Lead and manage IT & Billing projects from initiation to closure.
•Oversee Agile Scrum Office operations and cross-functional squads.
•Ensure timely and accurate reporting for weekly updates, EXCO, and BoD.
•Implement and enforce governance policies and change control processes.
•Manage and develop a high-performing project and scrum team.

Who you are

Core Competencies & Experience:
•Strong knowledge of project management and Agile methodologies.
•Solid understanding of IT systems, applications, and telecom operations.
•Proven experience in change control and user acceptance testing.
•Excellent problem-solving and interpersonal skills.
•Ability to work flexible hours including evenings and weekends.

Qualifications:
•Bachelor’s degree in computing, IT, or Telecommunications.
•3–4 years of relevant experience.
•Mandatory: Project Management or Agile Certification.
•Preferred: IT Governance training/certification.
•Skills in systems analysis, networking, programming, and business process re-engineering.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.