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Vodafone • Hungary

German Speaking Sales Support Specialist - Senior

Employment type:  Full time

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Job Description

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Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for a

German Speaking Sales Support Specialist - Senior

Your role in a nutshell:

To lead and coordinate support activities for the sales representatives / sales account managers and partners by providing high level expertise in communications, reporting, internal processes, and project execution as well as coordination. To look for new opportunities to provide professional, tailor fit operational support to the sales colleagues to enhance sales efficiency.

What you’ll do:

• Act as a Challenger for our central Sales Teams & analyze Challenges/Potentials with subsequent development of measures for decision making
• Own and coordinate high focus topics within the Sales region
• Build and maintain monitoring-, tracking- and special reporting tools
• Support of Sales Managers in case of interpreting different analysis
• Be single point of contact for special Sales activities like trainings or resource planning for Sales campaigns
• Conduct product penetration and forecast analysis
• Build ideas and measures, solutions and actions, coordinate information flow
• Regional contact for standard and non-standard Sales related activities
• Create communication content in different Sales topics for Account Managers, Sales Representatives and Shop Operators
• Support recruitment process of Sales Representatives, perform fluctuation analysis within the region
• Plan meetings and events
• Process fraud cases, perform First Line Analysis
• Prepare presentations for Sales Managers
• Support the commission process

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What you will bring to the team:

• Fluent German and at least intermediate English skills
• College degree in business administration or commercial studies
• 3+ years work experience in a multinational sales environment, preferably in the telecom industry or experience in B2B or Indirect Sales
• Solid IT (MS Office) and data processing knowledge
• Analytical skills
• Very good communication skills
• Proactive approach

In return we provide you with:

  • A dynamic environment where innovative ideas are always welcome
  • A collaborative community where your professional goals and work are supported by a diverse team
  • Access to internal trainings through Vodafone University and external trainings via other providers
  • A supportive internal coaching and mentoring culture
  • Opportunities to participate in company activities and CSR events
  • Corporate assets including a laptop and mobile phone with Vodafone RED subscription (unlimited voice, text message, and data within the EU)
  • Cafeteria package
  • Private Medical Services
  • Employee Assistance Program to support your wellbeing and mental health
  • Life and accident insurance
  • You can work remotely overseas for 20 days a year
  • 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
  • You and your family members can enjoy several discounts from our partners
  • You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week


What you need to know about us

We are the engine that powers Vodafone around the world: our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you.

#movewithus #_VOIS #VOISHU #LI-Hybrid

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Company benefits

UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (22), Turkey (14) days annual leave + bank holidays
Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
Annual bonus – dependant on company performance
Employee discounts
Personal development days – once per quarter
Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
Volunteer days – up to 5 days
Coaching – access to a free certified internal pool of coaches
Mentoring
Carer’s leave
Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced sick days
Mental health platform access
Mental health first aiders
Employee assistance programme
Complimentary Medical Services – 24/7 online doctor service
Compassionate leave
Home office set up
Buddy scheme
Referral bonus
Early finish Fridays
Buy or sell annual leave
Cycle to work scheme
Life insurance
Sabbaticals
Salary sacrifice
Share options
Teambuilding days
Faith rooms
Enhanced pension match/contribution
LinkedIn learning license

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Working at Vodafone

Company employees

85,887

Gender diversity (male:female)

61:39

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