Financial & Non-telecom Fraud Associate Manager

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

The Financial & Non-telecom fraud Associate Manager plays a pivotal role in shaping, delivering, and maintaining both local and Group-level anti-fraud strategies. This role is central to safeguarding VF-EG from against Financial and Non-telecom internal fraud risks, that could also result in regulatory penalties, reputational damage, or operational disruption.

The incumbent is responsible for leading a team of Anti-Fraud Specialists and Analysts, ensuring effective fraud monitoring, investigation, prevention, and system enhancement. The role drives continuous improvement, automation, and innovation across fraud management platforms, while also ensuring compliance with Group, legal and regulatory obligations and reporting requirements for specific assigned Fraud types/business domains.

Key Accountabilities & Decision Ownership

• Leading a team of analysts with a main responsibility to protect VF-EG against specific list of Fraud types while, supporting growth and advancement of relevant Vodafone services & revenues.
• To develop and ensure the effective delivery of innovative strategies, Fraud management system developments and automation to combat fraud.
• Ensure proper assessment and qualification of relevant projects, products & services that impact VF Egypt business and revenues.
• Responsible for detecting, analysis, reporting & preventing/minimizing relevant fraud trends.
• Ensure a highly accurate monthly and periodical fraud reporting to local management, Group Fraud & internal audit committee of VF Egypt.

Core Competencies, Knowledge, and Experience

• At least 5 years of experience in the telecom/banking field.
• Experience of Finance, Procurement, Audit and/or Fraud is required.
• Excellent analytical & Communication skills.
• Ability to develop and motivate a team with good communication skills and capable of leadership by example.
• Good organizational skills and attention to details is required

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.