FINANCE OPERATIONS - INVOICE PROCESSING (FIXED LINE & B2B) - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an individual to deliver accurate, timely, and compliant invoice processing for Fixed Line, Carrier, and B2B services, ensuring high productivity, strong quality outcomes, and effective management of vendor and stakeholder queries within defined service levels.

What you’ll do

Process and post invoices in line with defined invoice processing standards, internal controls, and compliance requirements.Maintain full adherence to productivity and monitoring expectations, ensuring consistent daily output and effective time management.Achieve defined quality targets by minimising corrections, reversals, and rejections through strong attention to detail.Manage vendor and internal queries efficiently, ensuring timely resolution and appropriate escalation of aged or complex items.Monitor service level adherence for invoice processing and proactively address risks related to delays or exceptions.Analyse billing patterns and vendor issues, perform root cause analysis, and recommend process improvements to reduce risk and rework.Collaborate with internal stakeholders and vendor contacts to improve query resolution cycles and overall process effectiveness.Maintain accurate documentation and contribute to audit readiness and quality management system updates.

Who you are

• Experienced in Accounts Payable operations with a solid understanding of end-to-end invoice processing.
• Knowledgeable in invoice validation, posting, and vendor query management within a structured control environment.
• Comfortable working with enterprise finance and workflow systems such as SAP and related invoice or service platforms.
• Analytically minded, with the ability to identify trends, risks, and improvement opportunities in billing data.
• Detail-oriented, organised, and confident communicating clearly in English, both verbally and in written documentation.
• Proficient in Microsoft Excel, PowerPoint, and Word for reporting, analysis, and documentation.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Exposure to complex finance operations within a global telecommunications environment.Opportunities to contribute to process improvements and efficiency initiatives that create measurable impact.A collaborative team environment that supports learning, knowledge sharing, and continuous improvement.Experience working with multiple stakeholders across finance, vendors, and internal operations teams.

What skills you will learn

Advanced invoice processing and compliance practices in a large-scale enterprise environment.Data-driven problem solving and root cause analysis for billing and vendor-related issues.Stakeholder communication and query management across internal and external partners.Practical application of quality management and audit readiness standards.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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