Job Description
Join Our Team as a Deployment Engineer!
Are you a tech-savvy professional with a passion for maintaining seamless IT operations? We're looking for a talented 2nd Line Ops Technician - SBUS to join our dynamic team. As a 2nd Line Ops Technician, you'll play a crucial role in supporting operational activities and ensuring the stability and reliability of the SBUS, TMT, and VFP applications.
What You'll Do:
- Support the end-to-end application operations of SBUS, TMT, and VFP in the Vodafone DE production environment, collaborating with on-site colleagues.
- Assist in analyzing and resolving incidents and documenting them according to Vodafone DE processes.
- Support the management of incident and problem tickets across teams and vendors.
- Contribute to meeting operational KPIs.
- Assist with evaluating change requests and reviewing patch and delivery notes for potential impacts.
- Help develop and execute operational scripts and tools to monitor systems and handle error resolutions.
- Monitor operations to ensure compliance with SLAs and prevent breaches.
- Aid in the migration of new or updated software, assisting with production checks.
- Assist in communication with vendors and partners regarding ongoing service and problem requests.
What We're Looking For:
- Graduation degree in technology or a related field.
- Knowledge of ITIL, SOX, and KPIs.
- Familiar with application operations and telecommunications.
- Ability to support problem-solving and tracking.
- Basic understanding of the incident, service request, and change management lifecycle.
- Familiarity with IBM MQ, SQL/PL SQL, and Shell Scripting.
- General understanding of Apache Tomcat and WebLogic.
- Basic experience in the telecommunications industry.
- Fluent in written and spoken English; German language skills are a plus.
Why Join Us?
- Innovative Environment: Work with cutting-edge technologies and be part of a forward-thinking team.
- Career Growth: Opportunities for professional development and career advancement.
- Collaborative Culture: Join a supportive and collaborative team that values your input and expertise.
If you're ready to take your IT career to the next level and make a real impact, apply now and become a key player in our success story!
#_VOIS
Company benefits
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