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Vodafone • Romania

2nd Line Ops Technician - SBUS

Employment type:  Full time

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Job Description

Join Our Team as a Deployment Engineer!

Are you a tech-savvy professional with a passion for maintaining seamless IT operations? We're looking for a talented 2nd Line Ops Technician - SBUS to join our dynamic team. As a 2nd Line Ops Technician, you'll play a crucial role in supporting operational activities and ensuring the stability and reliability of the SBUS, TMT, and VFP applications.

What You'll Do:

  • Support the end-to-end application operations of SBUS, TMT, and VFP in the Vodafone DE production environment, collaborating with on-site colleagues.
  • Assist in analyzing and resolving incidents and documenting them according to Vodafone DE processes.
  • Support the management of incident and problem tickets across teams and vendors.
  • Contribute to meeting operational KPIs.
  • Assist with evaluating change requests and reviewing patch and delivery notes for potential impacts.
  • Help develop and execute operational scripts and tools to monitor systems and handle error resolutions.
  • Monitor operations to ensure compliance with SLAs and prevent breaches.
  • Aid in the migration of new or updated software, assisting with production checks.
  • Assist in communication with vendors and partners regarding ongoing service and problem requests.

What We're Looking For:

  • Graduation degree in technology or a related field.
  • Knowledge of ITIL, SOX, and KPIs.
  • Familiar with application operations and telecommunications.
  • Ability to support problem-solving and tracking.
  • Basic understanding of the incident, service request, and change management lifecycle.
  • Familiarity with IBM MQ, SQL/PL SQL, and Shell Scripting.
  • General understanding of Apache Tomcat and WebLogic.
  • Basic experience in the telecommunications industry.
  • Fluent in written and spoken English; German language skills are a plus.

Why Join Us?

  • Innovative Environment: Work with cutting-edge technologies and be part of a forward-thinking team.
  • Career Growth: Opportunities for professional development and career advancement.
  • Collaborative Culture: Join a supportive and collaborative team that values your input and expertise.

If you're ready to take your IT career to the next level and make a real impact, apply now and become a key player in our success story!

#_VOIS

Company benefits

UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (20), Turkey (14) days annual leave + bank holidays
Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
Annual bonus – dependant on company performance
Employee discounts
Personal development days – once per quarter
Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
Volunteer days – up to 5 days
Coaching – access to a free certified internal pool of coaches
Mentoring
Carer’s leave
Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced sick days
Mental health platform access
Mental health first aiders
Employee assistance programme
Complimentary Medical Services – 24/7 online doctor service
Compassionate leave
Home office set up
Buddy scheme
Referral bonus
Early finish Fridays
Buy or sell annual leave
Cycle to work scheme
Life insurance
Sabbaticals
Salary sacrifice
Share options
Teambuilding days
Faith rooms
Enhanced pension match/contribution
LinkedIn learning license

We need to ask employees of Vodafone what it's like to work there before we assign the company FlexScore®.

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Working at Vodafone

Company employees

85,887

Gender diversity (male:female)

61:39

Currently Hiring Countries

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