Product Manager (£60,000 - £65,000)

Job Description

Location: Central London

Job Type: Full time

Compensation: £60,000 - £65,000

Why join us?

If you love food and technology as much as we do, you’ll love life at Vita Mojo. We’re on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, we’re powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal they’re hoping for. Each and every time.

Our Vita Mojo DNA

We’re proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, you’ll be joining a supportive team who’ve always got your back. Our passion for technology and food is matched only by our support for our people.

About the role

Your mission as a Vita Mojo Product Manager is to lead the development of our products to meet customer and business needs, in a rapidly evolving hospitality technology industry. You will help define our product strategy and have end-to-end product ownership from technology scoping, prioritisation and development, to real-world implementation. This is a high-impact role that requires strong execution, technical depth, creative thinking and excellent communication. You'll be working alongside a tightly knit team of passionate product managers, designers, analysts and engineers.

We operate a very broad range of products - from digital ordering, to point of sale, to kitchen management systems - combining elements of both B2B and B2B2C. We are also enterprise specialists - so our products have significant depth and customisability. This means product managers at Vita Mojo need stronger analytical thinking and technical knowledge than at most other companies. However, for someone who thrives in that space, we can offer significant ownership, autonomy and growth opportunities in a fascinating industry.

The day-to-day

While the below is not an exhaustive list of your duties, it outlines the bulk of the role on a day-to-day basis. The list will be periodically reviewed in line with the changing needs of the company and ad-hoc projects will be assigned.

• Collaborate with the UX and design team to understand our users and build industry-leading products.
• Work with clients and business stakeholders to identify opportunities and key problems to solve to meet our wider business goals and strategy.
• Create and maintain a roadmap with a prioritised backlog of features to be delivered.
• Actively lead and motivate a squad of software and QA engineers to deliver on the roadmap.
• Own what success looks like. Monitor the performance of your features after launch to understand the value and iteratively improve.
• Liaise across all levels of the business to increase product awareness and to ensure that our sales and implementation teams maximise the value we deliver to our clients.

About you

We want to hear from individuals with a range of backgrounds who meet the criteria below; however, you are likely to have a few years of experience working in product management, ideally with startup and/or SaaS experience.

• Be an expert at identifying the true problems which need to be solved, combining client feedback, performance data and user testing to dig beneath the surface and understand where we can deliver the most value.
• Be able to lead complex features from conception to delivery. You take overall ownership of end results and are the go-to expert on your product areas.
• Have a deep understanding of what it means to build an MVP, and how to iteratively test, learn and improve. You find the quickest route to deliver value, with excellent judgement on what is required and what is optional.
• Have the ability to communicate naturally but professionally, both in verbal and written form, and can adeptly translate from business to technical and back again.
• Understand when, and how to influence others, both internally and externally and can navigate different cultures and backgrounds with effectiveness and compassion.
• Possess strong project management skills and an understanding of Agile delivery methods.
• Use data effectively and often - avoiding traps and pitfalls, you understand how to analyse current performance to determine future strategy.
• Be driven to deliver seamless, beautiful and distinctive experiences that delight customers.

Work perks and benefits

Our approach. We work on a hybrid model which means that once a week teams come into the office for an optional team collaboration day, and the other four days are spent working from home (or hot-desking in the office if that’s your jam!).

💪 We’re proud of the flexibility that we offer our Mojis (check us out on Flexa’s Global Top 100 companies!) and want to promote a positive work/life alignment. A one-size-fits-all approach won’t work for every Moji and team, and we encourage you to have conversations with your line manager and team to understand your work preferences and team needs.

The aim is to ensure that Mojis are able to maximise their potential, build trust with their teams, establish an effective work/life alignment and also meet the needs of our growing business! 🚀

💻 Your tech kit. We want to supply you with the best hardware to get the job done. We will set you up with your basic kit when you start and anything else you need once you have some time to get your feet on the ground.

🏡 Work from home kit. When you join we’ll work with you to understand your work from home needs, and get you set up to be your most productive while working from home.

🕰️ Your hours. Where possible, you set your own hours to get the work done in line with your team and company needs. If you’re an early riser, come in as early as you like; if you need to do the morning school run, come in a bit later. At the end of the day, the work needs to be done but we also need you to balance that with life.

🌵 Your work environment. Our bright and spacious offices offer lots of natural light, a jungle of plants, and different spaces to relax and focus on what you need to do.

🍑 Food and drink. We stock all the coffee and tea you can drink when in the office and we’re never without snacks!

💳 Your budget. You have a monthly £80 wellbeing and lifestyle allowance available through your own personal wallet. Spend it on anything (within reason!) that will help improve your life.

💗 Your development. We have found that Mojis who thrive at Vita Mojo embrace a growth mindset and are proactive about their development, find ways to contribute and grow in non-linear (and linear!) ways. We offer a £600 L&D budget to support you in that development and to gain the skills, knowledge and relationships you need to soar, whether at Vita Mojo or later on in your development journey.

🧠 Your mental health. Through our partnership with Spill, you can ask a therapist for advice, schedule a one-off therapy session, or use a series of therapy sessions. We also offer Mental Health Days to use in moments when you need to take a day for some additional space to refocus your energies. Personal coaching is available to all Mojis through our partnership with MoreHappi, to help you grow and reach your goals!

🌴 Your holidays. We believe in finding your work life alignment and want you to take advantage of your 25 days of leave, plus public holidays. Your holiday allowance increases after each complete calendar year of service, up to 28 days.

💚 Carer’s Leave. We understand life happens and you may need to take some time to support your loved ones. Whether that be looking after your sick dog, friends or family members. We offer one week (5 days) paid leave to all Mojis.

🐣 Welcoming a child into your life. We have enhanced Parental leave policies! Parental leave is offered to all Mojis after 3 months at the company. Parental leave is the collective term and includes maternity, paternity, adoption leave and surrogacy. Our leave policy is meant to help you navigate through this time as successfully as possible.

We recognise both the primary caregiver (the person who spends most time with the child) and the secondary (typically this is the non-birthing parent). Primary caregivers receive full pay for the first 16 weeks and 50% pay up to week 32. But need more time off? No problem, you can take up to 52 weeks (statutory) with us!

Secondary caregivers receive full pay for the first 4 weeks and an additional 2 weeks after 36 months of continuous service. It's up to you when you start your leave, we are here to support you through the whole process.

🤒 Your health. We offer 10 days of full pay sick leave.

🥳 Your birthday. We love celebrating birthdays, whether through baked goods or gifts, and you also get the day off on (or around) your birthday every year.

🍾 Your social spirit. We love socialising with our fellow Mojis, whether through monthly drinks in the office, quarterly offsite socials (both virtual and in person), celebrating milestones, or anything else that comes up, we enjoy hanging out with each other!

🐶 Dog friendly. We love our furry friends who visit the office! Calling all responsible pet owners to join us! 😊