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Virgin Media O2 • London

Senior Legal Counsel – Consumer Rights and Regulation - 6 month contract

Employment type:  Full time

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top 3 scores:
85%

Autonomy

84%

Location flexibility

84%

Hours flexibility

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Job Description

We are looking for a qualified Solicitor to join Virgin Media O2 as a Senior Legal Counsel. This exciting opportunity is a key role within the legal team in an exciting and fast-moving area, working on a broad range of consumer and regulatory matters such as advertising, customer terms and conditions, Consumer Rights Act, legal advice regarding consumer propositions and campaigns, and compliance with broader consumer protections laws. The role has great potential, and the individual will also be able to assist in advising on a number of related areas of regulation and consumer facing matters. The role will report into Head of Legal, Consumer & Data.

You’ll take personal ownership for pro-active business partnering in the provision of legal advice within Virgin Media O2. You should be proactive and adept at engaging across functions and supporting other areas where necessary.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience:

  • Advertising and Marketing: legal advice on advertising campaigns and marketing copy, including marketing strategy, managing ASA issues and competitor complaints, copy clearance
  • Consumer rights: legal advice on consumer matters, including customer terms and conditions, Consumer Rights Act, Digital Markets Competition and Consumer Act, legal advice regarding consumer propositions and campaigns, tariffs, bundles, pricing and billing and consumer related policies
  • Enforcement and regulatory matters: Assist Regulatory team on Ofcom and CMA information requests and market reviews, Ofcom General Conditions, investigations and related litigation.
  • Partnering with the business to take ownership and accountability for a broad range of complex matters of significant strategic and/or financial value, driving projects to execution – identifying risk and escalating where appropriate (recommending mitigation strategies and implementing solutions)
  • Managing upwards, keeping Head of Legal /Legal Directors informed about important issues and able to present clearly and precisely, enabling others to understand the key facts and issues

The other stuff we are looking for

We'd also love you to bring;

  • Proactively progressing matters to a conclusion through efficient and effective planning and management to meet competing demands, actively working alongside team members with the legal team and other parts of the business
  • Motivating, and helping develop more junior colleagues, giving clear instructions, sharing knowledge and expertise
  • Assisting Head of Legal in implementing and improving processes and developing standards for the team in order to maintain engagement with commercial stakeholders and providing focused, accurate, effective and timely legal and policy advice and analysis on Advertising, Consumer, trade marks, sponsorship and related matters to enable the business to function to meet and manage its objectives
  • Staying up to date with legal developments and key business information, being aware of the marketplace and the company’s position within it (including the competitive dynamics) and also the regulatory backdrop and framework
  • Developing expertise in areas of specialism and taking personal ownership for pro-active business partnering
  • Sharing knowledge within the legal team and supporting other areas when necessary, taking on responsibilities to support the legal function and business as a whole

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include one or two interviews on team' and face to face.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

#LI-NA1

We are looking for a qualified Solicitor to join Virgin Media O2 as a Senior Legal Counsel. This exciting opportunity is a key role within the legal team in an exciting and fast-moving area, working on a broad range of consumer and regulatory matters such as advertising, customer terms and conditions, Consumer Rights Act, legal advice regarding consumer propositions and campaigns, and compliance with broader consumer protections laws. The role has great potential, and the individual will also be able to assist in advising on a number of related areas of regulation and consumer facing matters. The role will report into Head of Legal, Consumer & Data.

You’ll take personal ownership for pro-active business partnering in the provision of legal advice within Virgin Media O2. You should be proactive and adept at engaging across functions and supporting other areas where necessary.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience:

  • Advertising and Marketing: legal advice on advertising campaigns and marketing copy, including marketing strategy, managing ASA issues and competitor complaints, copy clearance
  • Consumer rights: legal advice on consumer matters, including customer terms and conditions, Consumer Rights Act, Digital Markets Competition and Consumer Act, legal advice regarding consumer propositions and campaigns, tariffs, bundles, pricing and billing and consumer related policies
  • Enforcement and regulatory matters: Assist Regulatory team on Ofcom and CMA information requests and market reviews, Ofcom General Conditions, investigations and related litigation.
  • Partnering with the business to take ownership and accountability for a broad range of complex matters of significant strategic and/or financial value, driving projects to execution – identifying risk and escalating where appropriate (recommending mitigation strategies and implementing solutions)
  • Managing upwards, keeping Head of Legal /Legal Directors informed about important issues and able to present clearly and precisely, enabling others to understand the key facts and issues

The other stuff we are looking for

We'd also love you to bring;

  • Proactively progressing matters to a conclusion through efficient and effective planning and management to meet competing demands, actively working alongside team members with the legal team and other parts of the business
  • Motivating, and helping develop more junior colleagues, giving clear instructions, sharing knowledge and expertise
  • Assisting Head of Legal in implementing and improving processes and developing standards for the team in order to maintain engagement with commercial stakeholders and providing focused, accurate, effective and timely legal and policy advice and analysis on Advertising, Consumer, trade marks, sponsorship and related matters to enable the business to function to meet and manage its objectives
  • Staying up to date with legal developments and key business information, being aware of the marketplace and the company’s position within it (including the competitive dynamics) and also the regulatory backdrop and framework
  • Developing expertise in areas of specialism and taking personal ownership for pro-active business partnering
  • Sharing knowledge within the legal team and supporting other areas when necessary, taking on responsibilities to support the legal function and business as a whole

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include one or two interviews on team' and face to face.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

#LI-NA1

Company benefits

Enhanced maternity leave – 26 weeks at full pay
Enhanced paternity leave – 14 weeks at full pay
Adoption leave – 26 weeks at full pay
Shared parental leave
25 days annual leave + bank holidays
Pregnancy loss leave
Carer’s leave – 5 days paid leave (can be taken as 10 half days)
Mental health platform access
Volunteer days – 5 days paid on top of 25 days annual leave plus bank holidays
Open to part time work for some roles
Birthday off
Meditation space
Enhanced sick pay
Teambuilding days
Faith rooms
In office catering
Employee discounts
Open to job sharing
Buy or sell annual leave
Cycle to work scheme
Life assurance
Financial coaching

We asked employees of Virgin Media O2 what it's like to work there, and this is what they told us.

Location flexibility
84%
Employees are very happy with their working location freedom
Hours flexibility
84%
Employees are very happy with the flexibility in the hours they work
Benefits
77%
Employees are largely happy with the benefits their company offers
Work-life balance
79%
Employees feel that they can switch off quite easily from work
Role modelling
78%
Employees feel that most people work flexibly
Autonomy
85%
Employees feel they have complete autonomy over getting their work done

Working at Virgin Media O2

Company employees

16,000

Gender diversity (male:female)

63:37

Currently Hiring Countries

United Kingdom

Office Locations

Awards & Achievements

3rd – Large companies

3rd – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
2nd – Large companies

2nd – Large companies

Flexa100 2023