Quality Assurance Coordinator | Greece - 3-months FTC

Job Description

The role can be based in Chalkidiki, Heraklion, Rhodes, or remotely within Greece, provided there are good connections to one of these locations. This is a fixed term contract starting now until 28th February 2025.

Join TUI as a Quality Assurance Coordinator and you will be responsible for maintaining and improving quality within a range of our TUI Hotels and destinations. You will monitor and identify actions to create memorable holidays for our guests You are a fast learner and have a good life and work experience to help with the exciting pressures of working for the largest leisure, travel, and tourism company in the world.

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• Analyse relevant reports and information sources to base any actions on actual data
• Support destination teams and hotel partners by providing your analysis and plan improvements accordingly
• Be fully informed of the qualitative development in destination and our strategy to support implementation
• Provide genuinely helpful service in response to a variety of supplier & TUI colleague questions
• Provide additional support to our guest-facing and back-office teams as and when required
• Daily contact with suppliers & colleagues in destination to eliminate reoccurring issues by solving the root cause

ABOUT YOU

• Fluent in English and able to drive
• Fluency in Greek language will be an advantage
• A genuinely helpful, flexible, professional, and mature personality
• Strong negotiation & organizational skills – able to communicate with international suppliers & TUI colleagues
• Data lead - comfortable with reporting, forecasting and turning data output into real action
• Collaborative team player - displaying the TUI values & behaviours required
• Willing to be ‘out and about’ on a daily basis - this position is not fully office-based (visits to hotel resorts are required).

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

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