Who we are:
At TrueLayer, we’re building a global open banking platform that’s changing how money moves and so much more. We make payments and refunds instant, account data accessible and verification seamless — all so innovators in every industry can build better financial experiences for their users.
To date, we’ve raised $270 million from world-renowned investors including Stripe, Tiger Global, Addition and Tencent. We’ve got offices in London, Milan and Dublin. And we’re trusted by industry leaders like Revolut, Coinbase and Nutmeg… though we’re not stopping here.
Our vision is a financial system that works for everyone. To make that happen, we’re creating original and innovative products that will remove the friction from finance for good. We’re seriously scaling our infrastructure, we’re entering new areas all the time, we’re cornering a whole new category — and we’d like your support to get us there.
TrueLayer’s People Experience team is responsible for attracting, engaging and developing some of the best people from around the world. Working with our business partners, we’ll obsess over our mission is: to change the way the world pays. As we continue to scale our platform across multiple new European markets, the TrueLayer team’s strategy will be directly linked to the output of the strategic People Team. That’s where you come in. We’re looking for a People Projects Lead to enable the articulation, building and protection of our culture as we grow. You’ll support us in building a high-quality People function, ensuring all our Employees have the best experience throughout their journey with TrueLayer. You won’t stop till the Harvard Business Review writes about us. If you’re interested in making a huge impact on a global company that’s going places, then read on. You will be an important part of the People Experience Team working seamlessly with the Talent, Ops and Partnering teams to identify the key areas of impact that need your expertise.
What we expect from you:
You’ll be great at Agile & Scaling Applying the principles of agile to optimise system and process issues and bottlenecks in order to deliver value that balances what's best for our employees and business needs. You used to working in a way that is scalable, moving forwards and solving future problems
Our candidates, employees and alumni are at heart of everything you do…
Understand our candidate and employee groups, their needs, motivations, and behaviour. Design and develop the candidate, employee and alumni journeys that make TrueLayer what it is today Make sure the end-to-end journey is connected, people-centric, brand consistent, and optimised to encourage the right results. Caring avidly, advocating for diversity, equity, inclusion and belonging and intentionally building this into everything that you create.
Interpret appropriate data and metrics to problem-solve and make decisions Use regular data points to encourage action within the teams you work
You're able to:
Product Design not just Project Management Design, build and deliver change initiatives across the whole employee lifecycle that meet specific product requirements You are able to iteratively test design at every stage of the product life cycle to meet the user's needs. Delivery & Improvement Implement and embed people products effectively (e.g. behaviour changes, optimised processes, reduced bottlenecks, etc.). Delivering initiatives through the design flow; identifying problem statements, conducting research, co-creating an MVP, seeking feedback, iterating, launching, and doing it all over again. Engage key stakeholders on change(s), (e.g. adopting new ways of working, etc.) iteratively working with feedback to enable product improvement. Research Draw insights from relevant HR specialism(s) as well as applying learnings from other areas (e.g. marketing, engineering, UX, customer service, etc.). Apply quantitative or qualitative research methods to establish, design research, test and validate hypotheses. You are able to evaluate research and draw insights from findings. Communicate proposed decision(s) from research that meet the objective(s) set and influence decisions and actions. Agile Methodology Apply the agile methodology to facilitate the delivery of team workload. Draw insight from metrics to facilitate discussions around areas of improvement i.e. six sigma, scrum. Apply Agile principles to the team's ways of working. Understand and identify where the team will need support in psychological safety. Investigate requirements into epics, stories or tasks to facilitate delivery of PX initiatives. People Specialism knowledge Apply knowledge and specialism in an area of HR (e.g. L&D, compensation and benefits, work psychology, talent acquisition, analytics, etc.) to develop people products that deliver delight, are scalable and consistently deliver value to both employees and the business.
What you can expect from us:
- Competitive salary and meaningful equity in the company 💰
- Flexible hours and hybrid working — work from home 🏡 and our incredible offices in London 🇬🇧 Milan 🇮🇹 and Dublin 🇮🇪
- A £150 remote-working budget to help you set up your home office 💺
- Flexible holiday policy, with 24 days as standard ✈️
- Flexible bank holidays, so you can take those days whenever you like 🌍
- 2 volunteering days to support causes important to you 🌳
- Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👩👩👦
- Enhanced pension contribution at 4% & 4% 👵🏽 👴🏽
- Private health insurance from the day you start 🧑🏽⚕️
- 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊️
- Membership of mental wellbeing platform Spill 🧘🏽♀️
- £1,000 to spend on learning & development each year 📚
At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. So we want you to know that the things that make you, you — like your age, ability, background and identity — are things that we celebrate and support. All we ask is that you believe in what you do (and know what an API is).
The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility
First we assess the flexibility options TrueLayer provides and then we anonymously survey a statistically significant proportion of their employees to make sure TrueLayer is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.
We ask the hard questions so you don’t have to.
Working at TrueLayer
Gender diversity (male:female)
UK, Italy, Ireland
What employees are saying
"I love that there is a high level of trust of employees. This fosters a highly productive environment where people really give their all."
Anonymous TrueLayer Employee