Lead QA Engineer

Job Description

Who we are:

At TrueLayer, we’re building a global open banking platform that’s changing how money moves and so much more. We make payments and refunds instant, account data accessible and verification seamless — all so innovators in every industry can build better financial experiences for their users.

To date, we’ve raised $270 million from world-renowned investors including Stripe, Tiger Global, Addition and Tencent. We’ve got offices in London, Milan and Dublin. And we’re trusted by industry leaders like Revolut, Coinbase and Nutmeg… though we’re not stopping here.

Our vision is a financial system that works for everyone. To make that happen, we’re creating original and innovative products that will remove the friction from finance for good. We’re seriously scaling our infrastructure, we’re entering new areas all the time, we’re cornering a whole new category — and we’d like your support to get us there.

Description

We’re looking for a Lead QA Engineer who can support us in designing the whole testing infrastructure in TrueLayer, bringing in knowledge, experience with testing tools and good practices. You’ll be at the heart of financial innovation, using industry-disrupting technologies like open banking to revolutionise online payments and enable financial data to be integrated into any app or website. Working at a rapidly growing fintech, you’ll encounter new and exciting opportunities as we scale our products and infrastructure to meet the demands of our customers, and expand our ecosystem to open up new possibilities. You'll closely collaborate with our engineers who are guided by our Engineering Principles and other stakeholders on all aspects of quality and will support them in the design, implementation, delivery and in the operation of our products — in short: you’ll help them to build it, and run it! In addition to working with modern development frameworks and cloud technologies, we are committed to assisting you develop new skills and advance in your career. Whether you want to continue to grow your technical expertise or move into leadership, we have clear and tangible paths for everyone, irrespective of your level of experience, role or discipline.

Our challenges:

• We want to continuously iterate and improve our offering without compromising the stability or long-term maintainability of our systems.
• We support millions of API requests with a 99.5% availability SLA. Our platform must remain a trusted foundation that our customers can build upon as we expand (new products, new geographies, more volume).
• We want TrueLayer to be an high-quality place to work. We want our processes and interactions to stay honest, genuine and human as the company grows.
• We want all our engineers to grow with us. To have the opportunity, the guidance and the support to develop their technical and core skills to the fullest within the organisation.

What we expect from you, as a Lead Quality Engineer:

• The desire and experience to lead the creation of a global QA strategy for all TrueLayer’s products
• Walk the team through the evolution of the QA function you envision: provide mentoring and oversight to empower all team members to deliver a product at the highest standard
• Enable teams to build high quality automated testing suites, ensuring all our UI and API features are covered with the correct level of tests corresponding to the test strategy
• You are not going to supervise engineers, but this role will have both aspects of planning/designing the QA infrastructure as well as being hands-on
• Communicate effectively with both technical and non-technical stakeholders with the intent of fostering the creation of a quality-first culture (both in product and engineering)
• Continuously review and identify quality gaps within the group of mission teams to ensure quality is at the forefront of everything we do
• Support the quality community by collaborating and coaching within the quality guild
• Play an active role in the post-incident phase. Support the Incident Lead by taking ownership of the investigation and reflects the learnings into the testing strategy
• Role model our values and help make sure TrueLayer remains an great place to work

Benefits and Compensation

What you can expect from us:

• Competitive salary and meaningful equity in the company 💰
• Flexible hours and hybrid working — work from home 🏡 and our incredible offices in London 🇬🇧 Milan 🇮🇹 and Dublin 🇮🇪
• A £150 remote-working budget to help you set up your home office 💺
• Flexible holiday policy, with 24 days as standard ✈️
• Flexible bank holidays, so you can take those days whenever you like 🌍
• 2 volunteering days to support causes important to you 🌳
• Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👩‍👩‍👦
• Enhanced pension contribution at 4% & 4% 👵🏽 👴🏽
• Private health insurance from the day you start 🧑🏽‍⚕️
• 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊️
• Membership of mental wellbeing platform Spill 🧘🏽‍♀️
• £1,000 to spend on learning & development each year 📚

Requirements:

• Experience in setting and owning testing strategy for complex software development and integration projects
• Experience in leading a design and implementation of the whole tests pyramid using CI/CD strategy that helps raise the quality bar
• Experience in working with clients and third party providers to deliver high-quality products for the end users
• Experience in supporting multiple cross-functional teams in driving their quality goals
• Proven history of mentoring technical and non-technical team members, reviewing processes, and influencing senior stakeholders to constantly raise the quality of products
• Experience building tests frameworks from scratch for .NET, Java, Rust or Go environments
• Ability to positively influence a community of engineers by guiding them through the evolution of the testing function
• Previous experience with managing non-technical stakeholders and getting buy-in from them
• Thorough understanding of test pyramid and test automation methodologies BDD/TDD, unit testing and integration testing
• Experience in writing elegant and maintainable code in C#, Typescript or Javascript
• In-depth knowledge of API design and testing tools like Postman, Insomnia, Swagger and others
• Knowledge of both SQL and NoSQL data technologies

We’d be particularly excited if you have:

• Implemented a test strategy from scratch in a startup environment
• Have worked on or improvement open source testing tools
• Previous experience in mobile application test automation

About our hiring process

Our hiring process typically consists of four stages:

Full details on the interview process, including preparation tips and the qualities we look for in future TrueLayeristas, can be found on our blog.

At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. So we want you to know that the things that make you, you — like your age, ability, background and identity — are things that we celebrate and support. All we ask is that you believe in what you do (and know what an API is).