Flexa

3–4 days/week at home

Core hours 11–3

Dog friendly

Job Description

About Us:

At Ticket Tailor, our mission is to empower a diverse range of event creators by making it easy and affordable to sell tickets. Our flexible and fair pricing helps event budgets go further. First-class customer care means support is always on hand - day or night. And we pride ourselves in building a simple platform with a customer-first mindset. 💻💛

Our team is small but mighty, driven by feedback and focussed on simplicity. We issue over 1M tickets every month for events of all shapes and sizes – from the UK’s only floating puppet theatre to Beyonce-themed bottomless brunches and sell-out Santa’s grottos. 🍜🎅

We’re also the world’s biggest independent ticketing platform. With no investors to answer to, or unrealistic growth targets (at the expense of things that matter). This allows us to grow on purpose – with purpose – so that every event ticket sold with Ticket Tailor can have a positive impact. We're carbon neutral (having offset our entire history of emissions), donate to climate causes for every ticket sold, and most recently became a certified B Corp, joining a global community of businesses putting people and the planet first. 🌍🌳

Diversity & Inclusion:

At Ticket Tailor, we’re building a small but mighty team to help us deliver big differences to people, the planet & society. We’re passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves. We believe that diverse teams enable us to have different perspectives and opinions, which in return allows us to challenge the norm, support our customers, and adapt our decision-making. As a Flexa Certified Employer and Certified B-Corp, we lead from the front, and with purpose, to disrupt the events & ticketing industry while ensuring we accommodate and celebrate people of all backgrounds along the way.

About The Role:

Ticket Tailor is looking for a highly motivated mid-level designer to join the Marketing team on a four day week (Mon - Thu). As a leading ticketing platform, we already have a strong and respected presence in the global events industry. But we’ve set our ambitions to become the market leading brand by 2024. This is an opportunity to develop our visual and design direction and lead on all creative projects to help us get there.

Reporting into the Head of Marketing, you’ll play a crucial role in how our brand is executed across a multitude of digital channels and print.

This role is for you if you’re excited by autonomy and creative freedom, enjoy working independently and as part of a team, and are eager to experiment, push the boundaries and show your creative flair.

Your main responsibilities will be:

  • Developing and adhering to our brand guidelines, to ensure they represent our values, and portray the brand consistently across all consumer touchpoints.

  • Executing creative briefs in an innovative and impactful manner, helping us drive best-in-class content across all communications.

  • Working closely with our developers to iterate the look and feel of the marketing website.

  • Designing simple, yet impactful email templates, as well as one-off bespoke emails.

  • Curating social content for Facebook, Twitter, LinkedIn, Instagram and TikTok.

  • Preparing artwork for all print materials, from full-page magazine ads to event banners, and occasionally creating company merch.

  • Working with agencies to assist on larger brand campaign shoots.

Helpful skills and experience

  • Fluency in Figma and Adobe Creative Suite (InDesign, Photoshop and Illustrator are essential - After Effects and Premiere Pro are a bonus)

  • Experience in both digital and print

  • Exceptional typography and layout skills

  • Excellent written and verbal communication

  • Self-motivated, proactive, flexible, curious

  • Good prioritisation skills to help work through a backlog of design work

  • Minimum of two years at an agency or in-house

Bonus if you have:

  • A flair for motion and illustration

  • Social media experience

This role will suit you if you have…

  • A proactive, organised approach to meeting deadlines, while maintaining high levels of attention to detail

  • The ability to take ownership over projects, and are confident collaborating with the wider team and presenting back creative concepts

  • A growth mindset, where you’re open to feedback and enjoy challenges

  • Motivation to grow a business, sharing in that success and make a real difference to the company

  • A can-do, agile attitude necessary to thrive in a start-up environment

  • A passion for great design, keeping things simple and always focussing on impact

The Process:

  • An initial Screening Call (20-30 minutes)
  • An on-site meeting consisting of a short task presentation, expertise and skills based interview and culture interview (Usually around 2 hours total)
  • Our Benefits:

    • £28,000-£35,000 per annum, working a four day week 💰
    • Annual profit share based on company growth 💛
    • Generous budget to set up your working environment 💻
    • £500 annual learning budget, including a Kindle upon joining 🎓
    • £300 wellness budget (for gym, classes, massages etc) 🌿
    • Private healthcare cover (including therapy, dental and optical) 🩺
    • 25 days holiday (plus bank holidays) 🏝
    • Flexible working hours and hybrid working (we operate 2 days in the office, 3 days from office model) 🏡
    • Work in our lovely modern office in East London 🏢

    Company benefits

    Open to part-time employees
    Open to compressed hours
    Sabbaticals
    Enhanced maternity leave – 6 weeks full pay
    Enhanced paternity leave – 6 weeks full pay
    Adoption leave – 6 weeks full pay
    Shared parental leave – additional 4 weeks full pay
    25 days annual leave + bank holidays
    Pregnancy loss leave
    Fertility treatment leave
    Teambuilding days
    Teambuilding holidays

    The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

    First we assess the flexibility options Ticket Tailor provides and then we anonymously survey a statistically significant proportion of their employees to make sure Ticket Tailor is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

    We ask the hard questions so you don’t have to.

    Working at Ticket Tailor

    Company employees

    11

    Gender diversity (male:female)

    8:3

    Office locations

    London

    Funding levels

    self-funded

    Hiring Countries

    United Kingdom

    Awards & Achievements

    Emerging companies

    Emerging companies

    Flexa100 2023
    Saas & Dev Software

    Saas & Dev Software

    Industry awards 2022