Ticket Tailor • London, United Kingdom

Business Development Representative

3–4 days/week at home

Core hours 11–3

Dog friendly

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Job Description

About Us:

At Ticket Tailor, our mission is to empower a diverse range of event creators by making it easy and affordable to sell tickets. Our flexible and fair pricing helps event budgets go further. First-class customer care means support is always on hand - day or night. And we pride ourselves in building a simple platform with a customer-first mindset. 💻💛

Our team is small but mighty, driven by feedback and focussed on simplicity. We issue over 1M tickets every month for events of all shapes and sizes – from the UK’s only floating puppet theatre to Beyonce-themed bottomless brunches and sell-out Santa’s grottos. 🍜🎅

We’re also the world’s biggest independent ticketing platform. With no investors to answer to, or unrealistic growth targets (at the expense of things that matter). This allows us to grow on purpose – with purpose – so that every event ticket sold with Ticket Tailor can have a positive impact. We're carbon neutral (having offset our entire history of emissions), donate to climate causes for every ticket sold, and most recently became a certified B Corp, joining a global community of businesses putting people and the planet first. 🌍🌳

About The Role:

This is an exciting opportunity to join a new sales team and make a big impact. As a leading ticketing platform, loved by event organisers around the world and growing rapidly - you’ll play a key role in working out how sales fits into our wider acquisition strategy. You’ll report to the Commercial Director and as a team you’ll define how sales works best for our business. You’ll learn to rapidly test, iterate and implement new ideas and have a frontline insight into how a successful tech business scales.

Your main responsibilities will be:

  • Develop ideas and strategies for how to reach event organisers, venues and attractions around the world, and introduce them to Ticket Tailor

  • Book outbound meetings through a combination of cold calls, emails, social outreach, networking, and independent research

  • Engage with prospects, convey the Ticket Tailor brand and articulate the product in an effective manner

  • Generate and manage the sales pipeline; maintain impeccable admin and update all activity in our CRM system

  • Lead efforts in building sustainable processes, and procedures

  • Work in conjunction with the Commercial Director to convert opportunities created into valuable sales qualified leads

  • Provide feedback to the business on how leads are responding to our product and proposition

Helpful skills and experience

  • Excellent verbal and written English

  • Ability to articulate with strong written and verbal communication skills

  • Self-motivated, proactive, flexible, curious

  • Analytical and problem-solving abilities

  • Ability to quickly pick up and understand how software works

  • Good time-management and organisational skills

  • A passion for engaging with people

  • Bonus if you have:

  • Sales Experience: preferred but not essential
  • An interest or prior involvement in the events space/industry
  • Experience working with SaaS platforms

This role will suit you if you have…

  • A proactive approach to learning

  • High levels of emotional intelligence

  • A positive mindset by default, optimistic by nature and self motivating

  • Motivation to grow a business, sharing in that success and make a real difference to the company

  • A can-do, agile attitude necessary to thrive in a start-up environment

The Process:

  • An introductory screening call
  • An on-site interview with a presentation task

Our Benefits:

  • £28,500 per annum (up to £40,000 OTE) 💰
  • Annual profit share based on company growth 💛
  • Generous budget to set up your working environment 💻
  • £500 annual learning budget, including a Kindle upon joining 🎓
  • £300 wellness budget (for gym, classes, massages etc) 🌿
  • Private healthcare cover (including therapy, dental and optical) 🩺
  • 25 days holiday (plus bank holidays) 🏝
  • Flexible working hours and hybrid working (we operate 2 days in the office, 3 days from office model) 🏡
  • Work in our lovely modern office in East London 🏢

Company benefits

Open to part-time employees
Open to compressed hours
Enhanced maternity leave – 6 weeks full pay
Enhanced paternity leave – 6 weeks full pay
Adoption leave – 6 weeks full pay
Shared parental leave – additional 4 weeks full pay
25 days annual leave + bank holidays
Pregnancy loss leave
Fertility treatment leave
Teambuilding days
Teambuilding holidays

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Ticket Tailor provides and then we anonymously survey a statistically significant proportion of their employees to make sure Ticket Tailor is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Ticket Tailor

Company employees


Gender diversity (male:female)


Office locations


Funding levels


Hiring Countries

United Kingdom
What employees are saying

I love that I can manage myself and be trusted to complete work without micro management.

TicketTailor Employee

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Awards & Achievements
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