SilverRail Technologies • UK/EU

Senior Product Designer


Fully flexible hours

Dog friendly

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Job Description

**This role can be worked remotely from the UK/EU**

Rail is set to dominate short and medium haul travel around the world. It’s faster, cheaper, greener and more convenient than air travel, and it cuts down on the carbon emitting congestion of road travel. With the current climate crisis it’s more important than ever to put this mode of transport at the forefront of people's minds. For every travel company having rail as a booking option is like having vegan choices on the menu – it’s a must! The trouble is, there’s been nothing modern about rail’s online customer experience… until now.

We are SilverRail, a global tech company working to solve this problem by delivering the digital infrastructure that opens up rail to the world! Our technology is powering rail and travel agencies across Europe, USA and Australia/NZ in both leisure and corporate markets, making it easy for people to choose rail and cut their carbon emissions.

Although we have been around for more than 10 years, and with our teams based globally in London, Boston, Brisbane and Stockholm, we still consider ourselves an agile start-up business. We are using the Scrum framework for all our software development, and we believe in ‘fail-fast-fail-early’ to find innovative solutions to complex problems. Our agility and refreshingly novel approaches mean we have already developed into a force to be reckoned with in the European market, but we have ambitions for so much more! With a raft of new clients joining us, and with our growth about to enter its prime, we aim to become the biggest player in the rail tech space.

The Role

As a Senior Product Designer, you’ll thrive on solving problems and participating in creating beautiful products based on user requirements and in line with the SilverRail brand. You’ll be able to work autonomously and as part of a team of designers.

The team is very collaborative, friendly and improvement oriented. Having fun while at work is a must! We support flexible remote working with occasional travel into the London office.

Key responsibilities and authorities

  • You will be working on digital travel products with a focus on customer convenience and innovation. You will be required to take ownership of a project and lead its design, as well as helping out with other projects within the company.
  • Build, and maintain a new design system and contribute to and help maintain existing ones
  • Gathering and evaluating user requirements, in collaboration with researchers, product managers, stake holders and engineers.
  • Illustrate ideas using storyboards, user flows and sitemaps and prototypes.
  • Identify and troubleshoot UX problems (e.g. differing native OS behaviours, diverse dynamic content across multiple markets and languages)
  • Take feedback onboard, refine designs based on user feedback and analytics
  • Reporting directly to the Design Director and the Chief Customer Officer.

Competence and skills

  • Ideally 5-10 years' experience as a UI & UX/product Designer, with an equal balance of beautiful and engaging UI design and thoughtful and considered UX design. . .
  • A strong portfolio, demonstrating contribution and input to projects and products.
  • Familiar with accessibility standards for digital products
  • Experience using Figma or similar is essential (As a company we use Figma, so knowledge of other similar software must be immediately transferable)
  • Experience designing/building click-through prototypes and setting usability studies/sessions.
  • The ability to work autonomously and to meet deadlines.
  • The ability to work collaboratively
  • Attention to detail & pixel perfect design, good organisation skills.
  • Excellent visual, verbal and written communication skills.
  • Happy to take input/direction, but also to voice own opinions and contribute own ideas.
  • Knowledge or experience of rail travel and/or e-commerce is beneficial but not essential.

Why us?

  • We have an average Glassdoor grade of 4.7 and 100% recommendation rates.
  • We are an accredited flexible company and were named in Flexa’s Top 50 Most Flexible Companies
  • We utilise a hybrid working model, providing equipment for home working alongside occasional visits to our beautiful central London office.
  • We offer a highly competitive benefits package including private healthcare and Perkbox rewards, as well as stock options that give you the chance to buy into SilverRail’s future.
  • We provide a wealth of career development opportunities with training that is individual, focused on improving your skills and helping you become the best professional you can be.
  • Our team’s health and wellness is genuinely important to us, so we offer a number of wellbeing seminars, yoga classes, and membership to the #1 leading meditation app.
  • A unique opportunity to work for a tech start-up that is revolutionising the way we travel.

Our values are simple: Do Good by working for a better tomorrow; Think Big Act Smart by being curious, adaptable and data-driven; and remember that through collaboration we will always be Stronger Together.

We are an equal opportunities and neurodiverse employer. All qualified applicants will be considered regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, genetics, national origin, disability, age or any other grounds. If there is anything we can do to support your interview or any adjustments you need to help you bring your best self to an interview please let us know

Company benefits

Open to part-time employees
Enhanced maternity leave
Enhanced paternity leave
Work from anywhere scheme
25 days annual leave + bank holidays
Teambuilding days
Share Options
Health & Dental Insurance
Mental health days
L&D opportunities
Travel Opportunities

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options SilverRail Technologies provides and then we anonymously survey a statistically significant proportion of their employees to make sure SilverRail Technologies is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at SilverRail Technologies

Company employees


Gender diversity (male:female)


Office locations

London, Boston, Brisbane, Stockholm

Hiring Countries

United Kingdom
United States
What employees are saying

"SilverRail offer flexibility enabling 'Life Work balance' rather than 'Work Life Balance', being flexible around you as an employee, rather than you being flexible around the company. SilverRail are very open and welcome to new ways of working. The door is always open for each individual employee to engage and discuss individual circumstances and ideas. I have no wish list, I feel empowered by SilverRail to manage my time around work and family. If I wasn't working for SilverRail today, I have to say that I believe I would have struggled for the same support based on some previous employee experiences."

UK Analyst at SilverRail Technologies

Awards & Achievements
Most flexible Travel & Transportation companies – 1st

Most flexible Travel & Transportation companies – 1st

Industry awards 2022