SAP iXp Intern - Sports & Entertainment Support

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

About the SAP Internship Experience Program:

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP:

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do

Position Title: SAP iXp Intern - Sports & Entertainment Support

Location: São Leopoldo, RS (Hybrid 3x)

• Engage with partners by utilizing real-time channels and tool
• Liaise with development to identify application errors and missing product functionalities for future releases (legal/non-legal requirements
• Analyze cases, perform in-depth troubleshooting to identify and solve complex technical issue
• Provide timely and ongoing regular updates and solutions to SAP customers & partners according to our Service Level Agreements (SLA
• Document solutions to known issues and consulting questions to be posted to both internal and external knowledge base
• Work on the SAP communityCollaborate with other employees, sharing knowledge and process-improvement suggestions

What you bring

We are seeking individuals who possess entrepreneurial skills, with strong abilities to work in an online environmentYou are fluent in English (oral/written) and Portuguese (oral/written). German and Spanish language skills are a benefit. You will be part of a diverse global team environment and be an active contributor who enjoys learning from colleagues and sharing customer experiences. If you have a passion for learning new concepts and technologies in this progressive market, then SAP is for you!

• Knowledge of the most common operating systems, MS Office Suite, and basic networking concept.
• An understanding of mobile devices and technologies, web services concepts, as well as HTTP/HTTP protocols and XML knowledg.
• A general understanding of the use of add-ons, SSL certificates, and system communications and security protocol.
• Knowledge of a programming language (preferably an object-oriented language) would also be an advantageCustomer support experience is a plus.

Meet your team

Join our Sports & Entertainment team within the DBS product family Supply Chain & Industry Solutions. We support SAP customers using SAP Sports One (cloud solution), SAP Customer Checkout (on-premise and cloud), and SAP Event Ticketing (cloud), and collaborate closely with colleagues from development, customer engagement, and operations.
Our colleagues are located across the world: Brazil, Ireland, and Germany.

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Successful candidates might be required to undergo a background verification with an external vendor

SAP'S DIVERSITY COMMITMENTTo harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.comSuccessful candidates might be required to undergo a background verification with an external vendor.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.#SAPNextGen

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

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