Job Description
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you'll do
As the CIS Discovery Lead, APJ, you will be part of CIS Growth & Strategic Programs. You will have a crucial role in driving growth and Innovation adoption among customers in the region with Custom AI Solutions
- Drive growth and Innovation adoption among customers, in alignment and partnership with cross-functional stakeholders as well as Partners.
- Ensure lighthouse customer references are being created with Custom AI adoption
- Challenge the status quo and transform engagement with customers and partners to drive Adoption and Consumption at scale.
- Define and execute Strategic Direction for your areas of responsibility.
- Act as a problem solver to address organizational and process challenges, leveraging expertise to bridge gaps.
- Drive cross location initiatives in the areas of best practices, technology, innovation, and trainings.
- Work closely with Go-to-Market and sales teams throughout the entire lifecycle of a project to successfully generate demand for SAP.
- Be an ambassador of our organization.
What you bring
- 10+ years total professional experience, preferably with a majority in the customer facing role.
- 3+ years of experience in a leadership position.
- Strong customer focused mindset and experienced in customer interactions including escalations.
- Previous experience of working in SAP industries like Consumer, Discrete Manufacturing, Energy and Natural Resources.
- Knowledge of SAP's Business AI roadmap, including identifying use cases and piloting AI-driven solutions to enhance business processes.
- The skills described here above are likely to have been developed with a functional background in: Consulting, Sales and Presales
- Mindset for Strategic Thinking, Continuous Learning, and Business Acumen.
- Excellent verbal and written communication
Meet your team
The SAP Customer Innovation Services business under the newly established Customer Services & Delivery Board area is committed to be the strategic RISE with SAP enabler and accelerate AI adoption with differentiated innovations for our customers
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 413951 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Company benefits
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