Database Operations Senior Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

As part of ECS Delivery Technical Operations the Database Services Team is responsible for all databases. Beside project delivery and day to day administration we are part of strategic pilot projects for new technologies as reference for other customers. Teams provides stable operational support for customer Database landscapes for their critical business systems.

For the Delivery Center in Bucharest, Romania, we are looking for an IT Database Performance Expert with a strong technical background for supporting critical projects & administration in the Enterprise Cloud Services Delivery environment. Beside administration we are part of pilot projects for new technologies as reference for SAP customers.

THE ROLE:

You will be responsible for key database deliverables and to drive escalations and act as technical specialist in the area of performance and troubleshooting of SAP HANA/ASE. Your role will be SAP HANA/ASE performance senior specialist. You will be SPOC for strategic customer contact from technical standpoint for SAP HANA. You would need to collaborate closely with our problem management team, incident management team, war-room, technical architecture team, service engineering and discuss about potential performance issues with SAP HANA Development colleagues and de-escalate the situation.

You will have the opportunity to get exposure on the largest S/4HANA databases and largest scale-out systems available among customers, systems on different hyperscalers like Azure, AWS, GCP starting from 64GB to 22TB and in addition you will be working with SAP HANA/ASE Development to gain further technical insight on new features/ bugs.

ROLE REQUIREMENTS:

• Over 7-8 years of work experience as Database Administrator in Global Operations team (primarily on SAP HANA and ASE Database Platforms, however any database technology is welcome)
• Exposure to the automation tools /scripting or processes
• DB installations and upgrade, Planning, setup and implementation.
• Providing technical expertise and support in optimizing and tuning of Systems. Performance Optimization.
• DB Concept on Security, Backup and recovery strategies, performance tuning, System Copies, high availability and disaster recovery strategy, export-import, replication is must.
• Organize / Structure day2day documentation
• Willingness to take on-call duty/Weekend tasks during EMEA time zone only. The on-call duty is based on rotation, approximately every 2-3 months.

Cloud knowledge (e.g. experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) is desirable but not essential. Good to have Professional Certification of Database Platforms with exposure to Project Management tasks including PMP and ITIL certification.

#SAPECSCareers

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Requisition ID: 439808 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid