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SAP • Newtown Square, US

Chief Architect - Database CoE

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Job Description

We help the world run better


At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Within the Customer Services and Delivery (CS&D) board area, the mission of the Enterprise Cloud Services (ECS) organization is to run and operate SAP’s private cloud offering. Isolated private cloud landscapes are built for customers both in SAP owned datacenter as well as on IaaS infrastructure provided by Hyper-Scalers like Microsoft Azure, Google Cloud Platform or Amazon Web Services (AWS). Services are delivered from all regions (EME/AME/APJ) having a strong international focus and cultural diversity.

As part of ECS Delivery Technical Operations the Database Services Team is responsible for enabling Database Technologies and operating them at maximum efficiency. Beside project delivery and day to day administration we are part of strategic pilot projects for new technologies as reference for other customers. Teams provides stable operational support for customer Database landscapes for their critical business systems.

For our Delivery Centers, we are looking for an IT Technology Services Chief Expert with a strong technical background for supporting critical projects & administration in the Enterprise Cloud Services Delivery environment. Beside administration we are part of pilot projects for new technologies as reference for SAP customers.

THE ROLE:

You will be responsible to drive continuous improvement to increase operation, availability and efficiency. Infrastructure landscape re-architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential within the new Enterprise Cloud Services program.

Your role will be to lead the Center of Excellence Team comprising of Database Administrators / Expert & Architects managing the complex Database Service delivery mainly involving SAP HANA, ASE besides other databases, driving critical topics related to Incident Management, Problem Management, High Availability, Disaster Recovery, Backup & Restore among other operational tasks.

ROLE REQUIREMENTS:

  • Strong conceptual understanding & knowledge on the RDBMS products in the market
  • Over 20+ years of work experience as Database Administrator in Global Operations team (primarily on SAP HANA and ASE Database Platforms, however any database technology is welcome)
  • Strong exposure to the technology Architecture and performance management concepts
  • Exposure to the automation tools /scripting or processes
  • Strong understanding of the service delivery methods and develop improvements for a faultless service execution.
  • Providing technical expertise and support in optimizing and tuning of Systems. Performance Optimization.
  • DB Concept on Security, Backup and recovery strategies, performance tuning, System Copies, high availability, and disaster recovery strategy, export-import, replication is must.
  • Organize / Structure day2day documentation as needed.
  • Willingness to take the on-call duty/Manager On Duty / Weekend tasks during working hours. The on-call duty is based on rotation.

Cloud knowledge (e.g. experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) is essential. Good to have Professional Certification of Database Platforms with exposure to Project Management tasks including PMP and ITIL certification.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 215900 - 367000(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 413094 | Work Area:Information Technology | Expected Travel: 0 - 10% | Career Status: Executive | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Company benefits

25 (UK) 30 (Germany) 21 (India) days annual leave + bank holidays
Accrued annual leave – 1 day/year up to 30 days (UK)
Open to job sharing
Sabbaticals
Adoption leave – Up to 52 weeks (UK)
Open to part time work for some roles
Returnship
Equity packages
Shared parental leave
Enhanced maternity leave
Fertility benefits
Pregnancy support
On-site childcare
Share options
Electric Car Salary Sacrifice
Gym membership
Dental coverage
Health insurance
Private GP service
Mental health platform access
Life assurance
Life insurance
Enhanced pension match/contribution
Enhanced paternity leave
Travel insurance
Cycle to work scheme
On-site gym
Bike parking
Enhanced sick pay
Emergency leave
Enhanced sick days
Company car
Open to part-time employees
Work from anywhere scheme
Childcare credits
Fertility treatment leave
Pregnancy loss leave
Carer’s leave
Nursery salary sacrifice scheme
Family health insurance
Women’s health leave
Annual bonus
401K
Referral bonus
Joining bonus
Employee discounts
Loyalty programme
Non-contributory pension
Personal development days
Personal development budgets
L&D budget
Language lessons
LinkedIn learning license
Study suppot
Studying sabbaticals
Lunch and learns
In house training
Hackathons
Professional subscriptions
Further education support

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