Flexa
RSPB • RSPB UKHQ - The Lodge

Food and Beverage Manager - UKHQ

Employment type:  Full time
Salary:  £23,939 – £26,558 per annum

3–4 days/week at home

Fully flexible hours

Dog friendly

Job Description

A career in Food and Beverage that gives back! We’re recruiting a Food and Beverage Manager for our brand new café at The Lodge Nature Reserve.

At The RSPB we believe we’re all connected. As the UK’s largest nature conservation charity, we think big and act boldly, in the hope that one day we can see a world where wildlife, wild places and all people thrive. Our Food and Beverage teams raise vital funds which enable us to carry out globally important conservation work in the race to save nature.

The Lodge is a uniquely special place at the heart of RSPB, offering a rich combination of wildlife and heritage experiences. Inclusive and family friendly, it is one of our top visitor reserves, and a significant source of support and income for the Society, with a shop, natural play area, six miles of nature trails, and gardens. Our café will open for the first time this year, reflecting our desire to provide a great experience for 50k-75k visitors.

What can we offer you?

• RSPB Pension Scheme, with matching employer contributions.
• Employee Assistance Programme
• Investment in your Personal and Professional Development
• Secondment opportunities
• Discounts in RSPB Retail and Food and Beverage
• Cycle to Work Scheme
• Christmas Day off
• Free Flu Vaccine
• In addition to a meaningful career in Food and Beverage, each year you will receive an extra day of paid leave to spend volunteering for any charity or voluntary organisation of your choice.

What does this role look like?

• Leading the Food and Beverage team in day-to-day operations. Coaches the Food and Beverage Team.
• Has commercial awareness, delivers the RSPB brand strategy through Food and Beverage.
• Sets and monitors KPIs and targets to deliver organisational goals.
• Builds and maintains strong working relationships with F&B, shop, visitor experience, reserve, gardens and HQ staff.
• Is knowledgeable and confident in the RSPB cause, has meaningful conversations with visitors about Food and Beverage, supporting the fight for nature.
• Prepares and serves high quality, fresh food and drink which is sustainably sourced, keeping the environment at the heart of what we do.
• Provides a warm welcome for our visitors.
• Maintains food hygiene and health and safety standards in the work environment, ensuring all team members have completed mandatory training.
• Works in friendly, encouraging teams, with support from colleagues across the organisation.
• Have fun at work, learning every day and meeting new people.

Essential skills, knowledge and experience:

• A positive outlook, willing to learn and develop new skills and ask for help when needed.
• A genuine desire to deliver amazing experiences for our visitors.
• Can-do attitude, empowering each other to be confident in being curious.
• A passion for good food and drink and the importance of our natural world.
• Level 3 Food Safety.
• Confidence in effective time management.

Desirable knowledge and qualifications:

• Understanding of working EPOS systems. Desirable
• GCSE Maths and English, or equivalent. Desirable

Does this sound like you? If so, we’d love to hear from you! For any questions or an informal chat about the role, please get in touch: peter.bradley@rspb.org.uk

As part of this application, you will be asked to complete an online application form in addition to submitting your CV. Training, support, and development will be offered as part of this role.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Before applying for this role, we recommend visiting the site and reading through the candidate guidance notes attached to the top of this advert.

Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.

Company benefits

Open to part-time employees
Open to compressed hours
Sabbaticals
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
24 days annual leave + bank holidays
Enhanced sick pay

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options RSPB provides and then we anonymously survey a statistically significant proportion of their employees to make sure RSPB is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at RSPB

Company employees

2400

Gender diversity (male:female)

41:59

Office locations

Across all 4 UK Countries

Hiring Countries

Liberia
United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
Charity & Tech For Good

Charity & Tech For Good

Industry awards 2023
Most flexible companies

Most flexible companies

Flexa100 2023
2nd – Charity & Tech For Good

2nd – Charity & Tech For Good

Industry awards 2022