Assistant Food and Beverage Manager

Job Description

A career in Food and Beverage that gives back!

At The RSPB we believe we’re all connected. As the UK’s largest nature conservation charity, we think big and act boldly, in the hope that one day we can see a world where wildlife, wild places and all people thrive. Our Food and Beverage teams raise vital funds which enable us to carry out globally important conservation work in the race to save nature.

Frampton Marsh is one of the best places for wildlife in the UK. It is at the leading edge of visitor and habitat nature conservation planning. Facilities include a visitor centre, more than 3km of accessible footpaths to explore and three hides - two with 360-degree views. Our café is brand-new for 2022, reflecting our desire to enhance the experience for the 50,000 visitors who visit us every year.

What can we offer you?

• RSPB Pension Scheme, with matching employer contributions.
• Employee Assistance Programme
• Investment in your Personal and Professional Development
• A one-month sabbatical every five years
• Secondment opportunities
• Discounts in RSPB Retail and Food and Beverage
• Cycle to Work Scheme
• Christmas and Boxing Days off
• Free Flu Vaccine
• In addition to a meaningful career in Food and Beverage, each year you will receive an extra day of paid leave to spend volunteering for any charity or voluntary organisation of your choice.

What does this role look like?

• Supporting the Food and Beverage team in day-to-day operations and deputising for the Food and Beverage Manager during their absence.
• Being commercially conscious and assisting with the delivery of the RSPB brand strategy.
• Understanding of KPIs and targets to deliver organisational goals.
• Able to build and maintain strong working relationships, assist with coaching the Food and Beverage Team.
• Being knowledgeable and confident in The RSPB cause, having meaningful conversations with visitors about Food and Beverage supports the fight for nature.
• Preparing and serving high quality, fresh food and drink which is sustainably sourced, keeping the environment at the heart of what we do.
• Providing a warm welcome for our visitors.
• Maintaining food hygiene and health and safety standards in the work environment.
• Working in friendly, encouraging teams, with support from colleagues across the organisation.
• Having fun at work, learning every day and meeting new people.

Essential skills, knowledge and experience:

• A positive outlook, willing to develop new skills and ask for help when needed.
• A genuine desire to deliver amazing experiences for our visitors.
• Can-do attitude, empowering each other to be confident in being curious.
• A passion for good food and drink and the importance of our natural world.
• Level 2 Food Safety, willing to work towards Level 3.
• Confidence in effective time management.

Desirable knowledge and qualifications:

• Understanding of working EPOS systems.
• GCSE Maths and English, or equivalent.

Does this sound like you? If so, we’d love to hear from you! For any questions or an informal chat about the role, please get in touch: kellie.craig@rspb.org.uk

As part of this application, you will be asked to complete an online application form in addition to submitting your CV. Training, support, and development will be offered as part of this role.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Before applying for this role, we recommend visiting the site and reading through the candidate guidance notes attached to the top of this advert.

Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received