Quantexa • Charlotte, United States

US Fraud Solutions - Americas

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Job Description


Quantexa empowers organisations to drive more informed and actionable decisions using data. By harnessing the latest advancements in big data and AI, Quantexa’s decision intelligence platform creates context to uncover hidden risk and opportunity within data, that drives better business decisions. Our technology solves major challenges across financial crime, customer insight, credit risk and fraud.

In just five years, we’ve grown from a few desks huddled in the corner of a shared space to having over 400+ staff worldwide!

Headquartered in London with offices in Boston, New York, Singapore, Sydney, Melbourne and Brussels, Quantexa technology is already in use by Global Tier 1 Banks and insurers, government departments, data providers and transportation and continues for further global expansion.


We are looking for a Head of Fraud Solutions who can take ownership of our fraud solutions for the region across all industries (primarily banking, insurance, government and large corporates). This includes structuring strategic Go-to-Market plan, driving account expansion as well as ensuring existing projects deliver value from the first conversation, through initial implementation to ‘go-live’ and beyond. The successful candidate will work alongside all of our core functions including Sales, Marketing, Customer Success & Solutions Engineering, R&D, Delivery, Analytics, Architecture, HR, Finance and Alliances.


Strategic and Product-oriented:

  • Translate market needs into specific product roadmap features
  • Ensure fraud propositions are meaningful, articulated, and aligned for the US market
  • Maintain currency of knowledge of the product including R&D roadmap and new features

Sales and Marketing:

  • Support the business to meet the overall ARR targets by maximizing the ARR for fraud
  • Train and support our commercial teams with account strategies for fraud
  • Do the “first big pitch” with sales
  • Explain the business cases ensuring our fraud propositions “move the needle” for our customers
  • Design and oversee PoCs,
  • Capture case studies
  • Evangelize product benefits to the industry (events, thought leadership, market positioning)
  • Build and present standard solution demonstrations tailored with fraud specific messaging
  • Tailor sales assets to the US market

Delivery, Customer Success, and Retention:

  • Review proposals, SoWs and changes
  • Provide direction to delivery teams on priorities and guidance towards highest value objectives
  • Engage with our existing customers to highlight value delivered, ensure customer satisfaction, to ensure learning is captured back into the proposition and to position us for successful renewals

Other functions:

  • Work with Analytics Assurance to ensure models are meeting customer needs and delivering the business benefit modelled
  • Work with our alliances and partners to support them with enablement, IP creation, ideation, pitches, creation of materials and articulation of value


  • Experienced in using technology and data to identify fraud
  • Strong fraud SME background – able to talk about a range of fraud topics across different industries
  • Comfortable working autonomously to reach objectives
  • Confident presenting and acting as an authority / leader


Why join Quantexa?

We know that just having an excellent glass door rating isn’t enough so brand-new WeWork office and put together a competitive package as a way of saying thank you for all your hard work and dedication.

We offer:

  • Competitive Salary
  • Bonus scheme
  • Private Healthcare contribution
  • 5% match 401k
  • 20 days annual leave + birthday off!
  • Amazing work environment

Company benefits

Open to part-time employees
Enhanced maternity leave
Enhanced paternity leave
Shared parental leave
Work from anywhere scheme
25 days annual leave + bank holidays
Enhanced sick pay
Work from home allowance
Teambuilding days
UK nursery benefit scheme
Private healthcare
Accredited Quantexa Tech Academy & Management Training
Personal development platform & funds + 1 hour weekly dedicated time to learn
Volunteer & Birthday Leave

We asked employees of Quantexa how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done
Working at Quantexa

Company employees


Gender diversity (male:female)


Office locations

London (HQ), Boston, NYC, Toronto, Melbourne, Sydney, Singapore, Brussels, Amsterdam, Dubai, Malaga, Zurich, Luxembourg

Funding levels

Series D

Hiring Countries

United Arab Emirates
United Kingdom
United States
What employees are saying

"I have worked in the IT Industry for over 20 years. Quantexa is the best organisation I have worked for in that time. The solutions are second to none and the culture is awesome - it is a perfect blend. Individuals regardless of race, gender or age are treated with respect and included in all aspects of the organisation. I could not find a better fit. Culture comes from top-down and it is clear to see that our CEO is personally committed to ensuring we drive a flexible, inclusive and respectful environment"

Quantexa Employee

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