Value Strategist

Job Description

What do we do?

Paddle offers SaaS companies a completely different approach to their payments infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers, taking away 100% of the pain of payments fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We have over 230+ talented employees serving over 3000 software sellers in 245 territories globally. Backed by investors including FTV Capital, Kindred, Notion, and 83North, Paddle aims to define the next wave of B2B SaaS leaders.

The Role...

To extend our rapidly growing US team, we are looking for a Value Strategist to support our sales and customer success motions in the United States and globally with our Value Strategy Practice.

What you'll do...

Customer facing engagement

• Understand, calculate and represent the Paddle value proposition to prospective and existing customers by creating executive level presentations and business value assessments targeted at C-level customer audiences
• Build strong relationships and influence senior decision makers (CxO, VPs, Directors) across customer organizations.
• Support our sales teams with a value based narrative throughout the entire sales cycle from discovery to closing

Internal collaboration

• Play an active role in account and deal strategy and participate in deal reviews
• Work with Sales Enablement to educate and arm the sales and success organizations with relevant collateral and supporting training on value propositions
• Work with marketing on incorporating a value approach in every communication, campaigns or collateral

Building the future proof value strategy practice

• Help plan, co-create and execute on what the longer term Value Strategy Practice at Paddle looks like
• Participate in the development of an industrialized ROI tool and process where we can deliver a ‘personalized ROI’ for all customers.

We'd love to hear from you if you are:

• Demonstrable experience in a management consulting firm or software company with a focus on value management/engineering or sales transformation
• Sales GTM experience working with strategic deals, account teams and/or projects
• Deep financial analysis and modeling skills including the ability to educate non-financial roles in concepts such as ROI, IRR, TCO etc.
• Strong executive presence and written communication skills including the business alignment of customer strategy and digital transformation business cases
• Strong familiarity of SaaS businesses, growth models and an understanding of product led growth businesses.
• Comprehensive knowledge of the payment and billing industry and the business processes, vernacular & tools across the Revenue Delivery or Payments Infrastructure space.
• Willingness to think out of the box and challenge the status quo with customers
• Analytical and numerically strong. Confidently speak to relevant business concepts such as ROI, MRR, NDR, Churn, Expansion, Payment Acceptance, etc
• Passionate about staying current with industry trends, technologies and innovations
• Understanding of technology procurement and provisioning lifecycle
• Bachelor's degree (preferred emphasis in Finance or accounting)
• Languages: fluent in English, spoken and written. Any other language is a plus.

Why you’ll love working at Paddle

We are a diverse team of 230 (and growing!) people. We care deeply about enabling a great culture which is inclusive no matter your background. We celebrate our diverse group of talented employees and we pride ourselves on our transparent, collaborative, friendly and respectful culture.

We live and breathe our values, which are:

Exceptional Together

Execute with impact

Better than Yesterday

We offer a full suite of benefits, including attractive salaries, stock options, pension plans, private healthcare, a health & wellbeing platform and coaching sessions.

We are a ‘digital-first’ company, which means you can work remotely or from our amazing office if you prefer, or even a bit of both! We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We love our casual dress code, annual company retreats and much more. We truly invest in learning and will help you with your personal development, from constant exposure to new challenges, an annual learning stipend to regular internal and external training.

Equal opportunities

We believe in having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds to apply and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. ​Our office is wheelchair friendly and we are a family-friendly employer​.

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