Maintenance Coordinator

Job Description

APM Terminals

Provide a single point of contact for operations teams to report equipment breakdowns or faults

Conduct first-line remote support to operators where possible

Responsible for dispatching resources from breakdown teams efficiently to restore equipment to service safely and efficiently where possible

Responsible for coordinating handover of equipment from Operations to Maintenance for all planned and unplanned work

PRINCIPAL ACCOUNTABILITIES

HEALTH SAFETY & ENVIRONMENTAL

• Consider safety of personnel and assets at all times when assisting with breakdowns and dispatching breakdown teams
• Ensure compliance with HSSE policies and procedures, enforcing safe working practices and promoting a safe workplace.
• Contribute to maintaining a strong safety culture within APMT operations.
• Promote the delivery of continuous improvement and constant drive towards incident free operations and reducing unplanned equipment outages
• Ensure that the APMT maintenance policy, standards, operating procedures and guidelines effectively drive safety and govern the implementation of the safe working practices

PERFORMANCE/OPERATIONAL

• Routinely liaise with Operations on equipment performance and breakdowns providing a single point of contact for breakdown response
• Prioritise breakdowns based on business impact, whilst escalating more complex failures
• Co-ordinate breakdown response teams and organize all resources and supporting services to ensure a rapid restoration of equipment function
• Monitor breakdown maintenance costs and the speed and effectiveness of the breakdown response, providing continuous improvement to the breakdown response process
• Support the terminal Maintenance Analyst in providing specialised insight into equipment failure characteristics and methods of repair
• Monitor and act on breakdown related KPIs and exception reports
• Apply the global procedures for Unplanned (breakdown) Maintenance, making localised adjustments and enhancements, (where appropriate), minimising time to repair and restoring equipment to safe and functional condition
• Support equipment incident investigations where these occur

STRATEGY

• Ensure the learning from equipment breakdowns is transferred throughout Asset Maintenance within the terminal.
• Support internal team members (with terminals and other discipline specialists) to ensure that best practices for breakdown response are applied at the terminal

ASSET INTEGRITY

• Support an ongoing review process for the policies, procedures and guidelines for equipment reliability and breakdown management, which will support APMT in sustaining safe operation of all terminal equipment

RESOURCE MANAGEMENT

• Organise and share the breakdown team resources to supplement the workforce available for planned work as required
• Ensure details of all equipment breakdown events are recorded in the CMMS

PEOPLE/COMMUNICATIONS

• Enhance and promote best practice in terminal breakdown maintenance by ensuring the correct knowledge, skills and resources are available within the breakdown team(s)
• Work collaboratively with other Asset Management disciplines and terminal staff to ensure that the safe and efficient operation of the terminal equipment is sustained at all times, and that maximum benefits are achieved in the control of quality and costs
• Ensure clear communication with all internal clients
• Ensure compliance with APMT Group values and business principles

COST MANAGEMENT

• Assist the section mangers to develop and manage the Asset Management Department budget in accordance with APMT company business strategy
• Collaborate with other managers, supervisors and technical staff to drive down maintenance costs and optimise the breakdown maintenance response and processes

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE

• Bachelor of Engineering (Mechanical /Electrical) qualification to support the designated role.
• Minimum 2-4 years’ multi-discipline experience of maintenance & repair for a range of port terminal or heavy industrial equipment.
• Experience of advanced equipment diagnostics and fault-finding
• Minimum 2 years’ experience of emergency response, diagnostics and breakdown repairs of port terminal or similar heavy industrial equipment
• Aptitude to multi-task in a high-pressure environment and rapidly assess and prioritise tasks
• Strong analytical skills
• Structured, driven, self-motivating, result orientated, and capable of motivating teams to achieve success
• Highly disciplined, following through on actions and ensuring necessary documentation is completed
• High quality awareness and ability to work with constant care
• Sensitive to cultural diversity and experience in a multicultural environment, regarding employees, local authorities, and other stakeholders
• Detailed knowledge in asset management system and CMMS (IFS)
• Good negotiation skills
• Influencing abilities to deal with people to gain support and cooperation.
• Excellent communication skills and ability to influence.
• Good written English and verbal communication

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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