Inland First Mile Agent - Congo

Job Description

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? The Inland First Mile agent is responsible of the day-to-day execution of our inland operations as per plan agreed with IFM manager and SOM agent and our promise to customer. Incumbent is primarily responsible to drive safe, efficient and cost conscious daily inland executions, assisting to streamline our landside transportation processes and managing relationship with inland transport vendors.

WHAT WE ARE:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. At Maersk, we are accelerating our logistics & services products to become the global integrator of container logistics and looking for team players to help us execute our process improvement initiative for landside transportation services. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

KEY RESPONSIBILITIES:

Contribution to Profit & Loss

• No loss-making/cost conscious executions as per SOM allocations

• Market intelligence on fluctuations of transport rates

• Suggestions for inland operations processes improvement & optimization

Operational excellence

• Adherence to vendors prioritization matrix issued by PROC/SOM

• Inland executions follow up, updates and reporting on daily basis

• Daily inland executions’ system updates (TrakIT/TMS)

• Vendors’ executions follow up, including deliveries and empty containers’ return

• Inland executions’ issue resolution handling with vendors and in Case Management

• Attribution of responsibility for generated D&D and their processing (waiver or recovery)

• Empty containers positioning as per E&E request.

Accountable for:

• On time delivery for landside transportation

• Inland Variable Cost

• Customer satisfaction for inland transportation

• S&R for inland transportation activities

Primary internal stakeholders

• Customer Experience Team

• Supplier Operations Management team

• Sales team for their controlled customers

Primary external stakeholders

• Inland transportation vendors

• Terminals and depots

• CHB vendors

WHO WE ARE LOOKING FOR

Someone with:

• Congo inland transport market knowledge

• Strong skills for concise and precise reporting of activities

• Stakeholder management & collaboration in a matrix organization

• Commercial mindset

• Good communication & interpersonal skills

• Basic Financial acumen

• Team player

#LI-LS2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.