Business Analyst

Job Description

Working closely with a Continuous Improvement Team, examples of what the Business Analyst will be responsible for include -

1. Leveraging big data to provide superior visibility and insight for our customers.

2. Identifying manual or wasteful processes within the businesses operating procedures and automating them.

3. Upskilling the organisation on how automation can benefit their day-to-day, and training them with the skills to do so.

Ensuring automations are sustainable through effective governance and Change Management using your strong communication skills.

Proactively looks for gaps and outside the box opportunities that will enable Maersk to continue it culture of being Customer Obsessed.

Partners with the CX organisation to drive ideation on how we can improve the Customer Experience.

Keeping up-to-date and current with the latest innovations in automation technology and has the ability to apply the same.

What we are looking for:

Expertise in such platforms as Excel, SQL, PowerBI, and Python programming.

Proven experience in delivering efficiencies within a large scale organisation.

Strongly Customer Experience orientated.

Strong communication, stakeholder, and time management skills.

Experience in AGILE and LEAN methodologies highly desirable.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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