Client Manager

Job Description

The Role: The role will involve managing a pool of Keystone’s clients. This will entail regularly
liaising with families about their tutoring needs as well as their broader
educational goals. The position is one that involves constant human
interaction, speaking with families both to ensure you get a thorough
understanding of their requirements and to provide thoughtful and measured
guidance in relation to their children’s academic trajectories. General
administration, answering the phone, liaising with tutors and external
organisations will also be required.

Requirements: The successful candidate will
need to be highly organised, have an excellent phone manner and strong all
round client management skills. You will need to be able to prioritise a number
of different tasks, especially at busy times of year. The role will suit
someone who enjoys advising and interacting with people on a personal level.
Previous knowledge of the UK education system is helpful but not essential as
you will be provided with a rigorous training programme at the outset of your
employment.

Start Date: ASAP

Hours: 9am – 5.30pm

Location: Brook Green, W14 (hybrid working)

Remuneration: Salary from £29,000 dependent on the
candidate’s suitability and previous experience. Employees are also eligible
for a bonus of up to 10% of annual salary and are able to join the company
pension scheme.

How to Apply: Please send a covering letter
and CV to enquiries@keystonetutors.com