Senior Product Manager

Job Description

Our mission is to make meaningful learning a part of your everyday 🧠. The shelf life of our skills is now less than 5 years. So, if you stopped learning today, your skills would soon be irrelevant. Think that’s a big problem? You’d be right.

Enter HowNow. Founded in 2019, our Learning and Skills Platform is disrupting the way people learn and upskill through technology. Whether it's finding a quick answer, learning skills or tapping into shared knowledge, we make it easy for people to learn what they need, when they need it.

Already used by fast-growing scale-ups and global enterprises, such as the UK Government, Investec, and Trainline we’re pushing the boundaries of how people learn.

Hi I'm Nelson the CEO and Co Founder at HowNow 👋🏾 I’m looking for a Senior Product Manager to join us.

At our company, we prioritize continuous learning and open decision-making. With a flat hierarchy, we encourage collaboration and value diverse perspectives, creating an environment where everyone’s input counts. We are customer-obsessed, ensuring we deliver great results while enjoying the journey.

Working with a diverse range of customers, our team gains exposure to new challenges and opportunities. We empower individuals to take ownership, grow, and make a real impact while embracing innovation and solving complex problems.

Alongside the opportunities to develop and grow your career, we're a fun and friendly bunch. Have a watch of the video below to get an understanding of what it's like to work here.

Day-to-day tasks will include 📩

• You’ll take core Product Ownership responsibilities (roadmap, user stories, stakeholder buy-in, prioritization), with a mindset focused on problem-solving and delivering outcomes, not just outputs.
• You’ll use data to find opportunities to innovate, improve customer experience and increase adoption.
• You’ll work autonomously through the backlog while making sure that features get delivered quickly and efficiently, taking a lean approach.
• You’ll set key metrics, track and monitor your features' performance and functionality after launch to iterate and improve on them.
• You’ll work with marketing, customer success and dev team to take a feature from idea to live release.
• You’ll communicate product updates to the team and customers.

The key things that we will be looking for in applicants 🔑

• You need 3+ years of experience as a Product Manager in a tech company, preferably B2B SaaS.
• You need entrepreneurial flair and leadership to inspire and rally the team around a problem.
• You have solid experience with customer event/usage tracking, growth frameworks (e.g. AARRR) and using this data to drive product usage and customer retention.
• You have experience with modern delivery methodologies including Agile, Scrum and Kanban.
• You understand building hypotheses from first principles, critically assessing information rather than accepting received wisdom.

What you’ll get:

💰 Our salaries are calculated using a SaaS benchmarking tool called (Figures). Happy to disclose upon application. You’ll also receive a performance based bonus on top.

🏡 Hybrid working (in our offices 3x a week Mon-Wed)

💆 Wind-down Fridays. No meetings from 3pm onwards on Fridays, for you to wind down for the weekend. Our HowNow’ers use this time to exercise, study, or spend some time with their family and friends, which you can read about here

👼🏼 Enhanced maternity and paternity policies which you can read about here

🌴 25 days holiday, plus bank holidays and your birthday day off

📚 An annual £200 learning and development budget

🐶 Dog friendly offices - we love our pets! 🐾

🤩 Monthly socials and team dinners which have included Bounce, Mystery Rooms, ITC Maratha, JW Marriot and many more

💡 Access to the very best learning platform out there (HowNow+) to keep you at the top of your game

What's next? 🤔

Once you've applied, we'll get back in touch with you. This is usually within the next 5 working days. Sometimes it can take slightly longer, but we will get back to you irregardless of what the outcome of your application is.

1. You'll be invited to a 30-minute video call with Naaz, our People Operations Coordinator to discuss your experiences and the role.
2. You'll be invited to a 30-minute video call with Saurabh, our Senior Product Manager
3. You'll be assigned a take home task
4. You'll be invited to a 60-minute video call with Nelson, Our CEO and Co Founder.