Staff Platform Engineer

Job Description

POSITION: Full Time (min 80%)

LOCATION: Home based role with occasional trips to the office in London (4-8 times a year)

SALARY: Competitive, depending on experience

ABOUT US

Healios is a leading digital healthcare company, bringing the whole family together to maximise long-term outcomes and wellbeing. At Healios our mission is to bring exceptional healthcare to anyone, anytime, anywhere. We reimagine the way children, young people, and adults access and receive mental health services by blending the best of technology with specialised clinical expertise and a personal human connection. At Healios, we transform mental health and neurodevelopmental services by providing quicker access to assessment, faster access to evidence-based psychological therapies, and earlier intervention to create a unique online experience – healthcare that fits around the lifestyle and circumstance of the family to get the right care when and where they need it.

We are an organisation that allows our staff to make a real difference not only in reshaping how mental health issues and emotional wellbeing services are delivered across the UK, but also in the lives of those individuals and families who need our support. Our teams are friendly, focused and passionate about making a positive difference to our patients and their families.

We encourage our teams to constantly push for better outcomes and we embrace change to assist in the development of the company. Everyone’s input and opinion matters to us and we work in an environment where this is encouraged.

THE OPPORTUNITY

• Provide technical leadership in all aspects of infrastructure and platform support, including establishing baselines for performance, efficient and effective delivery pipelines, production health, and excellent security posture. Work closely with engineering squads to understand their needs, pain points and priorities.
• Own cloud infrastructure balancing developer experience with security, reliability, performance. Understand the organisational context and priorities; based on that define, build and implement solutions in a collaborative cross-functional squad.
• Build and maintain tooling, self-service capabilities and solutions that can be used by engineering squads enabling squad autonomy, velocity and confidence.
• Lead and evangelise technical standards, paradigms, guardrails and methodologies that elevate engineering excellence. You may work with squads and engineering leaders to identify common challenges and devise and deliver solutions to these. Seek opportunities to learn, to mentor and guide others.
• Join a startup where we are pioneers inspiring change in the industry with our pursuit of new approaches which enable better mental health in young people.

Collaboration and flexibility are essential elements of the work.

EXPECTATIONS FOR 3 MONTHS

• You have built strong relationships across the engineering team and stakeholders. You have a good grasp on our business context, products, architecture, security posture, SDLC and practices.
• You have ownership and accountability of our cloud infrastructure, and have developed a roadmap on how to mature our tech stack and increase the developer experience.
• You are leading conversations including improving our time to production, time to recovery, security posture and production health. You have proactively identified and delivered improvements and enabled engineers to use these effectively and confidently.
• You are finding opportunities to learn, mentor and promote best practices in areas of your expertise. Your colleagues count on you for your technical advice. You are working closely with engineering leadership on our technical strategy, approach and how to implement these.

WHAT WE WILL PROVIDE FOR YOU

• A collaborative culture where curiosity, creativity, experimentation and innovation are fostered
• A highly motivated and energetic team bringing a wide range of talents, experience and knowledge to solve complex challenges
• Autonomy to shape and design world leading clinical pathways that harness the power of combining technology with evidence-based interventions and a human touch
• Opportunities to grow and further develop your professional interests
• A culture that challenges the status quo in pursuit of providing exceptional healthcare and an unrivalled experience for the clients and families we support

WHAT YOU WILL BRING TO HEALIOS

• Professional experience in designing, building and running cloud-based and performant infrastructure and production environments (AWS preferred)
• Proven experience with state-of-the-art DevOps tool stack and methodologies
• Evangelist for cloud security, scalability, reliability, observability
• Proficient in Python, Go or similar
• A desire to become part of a collaborative environment and share knowledge, software engineering best practices and learnings for the benefit of all
• Exceptional communication and collaboration skills with proven success to influence without authority
• Flexibility to support our mission of bringing healthcare to anyone, anytime, anywhere
• A commitment to ethical practice and adherence to the highest standards of safeguarding of adults/children

WHAT WE OFFER

• 33 days holiday (including bank holidays and closure days)
• Birthday & Life Leave days
• Contributory Pension Scheme
• Fully personalised flexible benefits package
• Enhanced family friendly policies
• Flexible, home based role
• Company laptop, monitor and keyboard, plus an allowance to purchase additional equipment
• CPD/Growth day per year, plus personal development allowance to invest in your growth
• Bespoke Healios Training
• A collaborative culture where curiosity, creativity, experimentation and innovation are fostered
• A highly motivated and energetic team bringing a wide range of talents, experience and knowledge to solve complex challenges
• Autonomy to shape and design world leading clinical pathways that harness the power of combining technology with evidence-based interventions and a human touch
• Opportunities to grow and further develop your professional interests
• A culture that challenges the status quo in pursuit of providing exceptional healthcare and an unrivalled experience for the clients and families we support

#INDHP

SAFER RECRUITMENT & PRE- EMPLOYMENT CHECKS

Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes.

As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.