Flexa
FARFETCH • IT Milan, Italy, via Turati

Senior Sales Operations Manager - NGGH++

Employment type:  Full time

3–4 days/week at home

Core hours 11–3

Job Description

NEW GUARDS GROUPNew Guards Group is the home to 9 international luxury brands: Marcelo Burlon County of Milan, Off-White c/o Virgil Abloh, Palm Angels, Unravel Project, Heron Preston, Alanui, Kirin Peggy Gou, Opening Ceremony, and Ambush. We work with the understanding that fashion and luxury can be different: community-based, quality-driven, collaborative, truly global, and quick. Our brands and products stem from creative and managerial innovation and the philosophy of Made in Italy. We're redefining the way luxury is conceived, communicated, and shared. Where others see limits, we see goals.
NGG is part of the FARFETCH Group and recently created a spin-off business NGGH++ that will be a growth accelerator and an incubator of new ideas, brands, and businesses.
OFFICEOur new office in Via Turati is a strategic hub and home to all of the NGG staff functions. Turati is where the behind-the-scenes driving force of NGG is brought to life; this is harmonised with the archive exhibits of brand collaborations found throughout the office
THE ROLENew Guards Group is looking for a Senior Sales Operations Manager. Reporting to the Head/VP of Sales, this role is responsible for driving operational processes, efficiencies, and tools that enable go-to-market readiness for the European Sales Team. You will lead a team of 4-5 people and collaborate closely with other internal departments. This is a crucial back-office support function for the Sales Team and contributes to achieving key revenue targets.

WHAT YOU’LL DO

  • You will establish and drive multiple operational processes, efficiencies, and tools that will ensure seasonal Go To Market readiness and enable the performance of the Sales Team.
  • You will work closely with colleagues in Sales, Merchandising, Finance, and Operations and will facilitate collaboration between these internal teams.
  • You will be a key source of information relating to sales operations.
  • You will manage and coach a team of 4-5 people and will lead the recruitment of new people into the Sales Operations team.
  • You will develop solutions to problems and continuously seek to implement improvements to processes and tools.

WHO YOU ARE

  • You have experience in a process or operational development role, ideally within sales or retail.
  • You have excellent communication skills and develop strong relationships with stakeholders at all levels.
  • You have experience leading and coaching a team.
  • You have a collaborative approach and are able to influence others to accomplish a shared goal.
  • You are proficient in Excel and have used sales-related tools and software.
  • You are fluent in English.
  • You have experience in the sports retail industry (desirable but not essential).

REWARDS & BENEFITS

  • Great compensation package (in consideration of your professional experience).
  • Lunch tickets.
  • Discounts on all NGG brands and partners including FARFETCH and Browns.
  • Brand new headquarters located in the centre of Milan.

EQUAL OPPORTUNITIES STATEMENT

  • New Guards Group is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities

NGGH++ is looking for a Senior Sales Operations Manager to join their Commercial team!

Company benefits

Sabbaticals
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
FARFETCH Equity plan
Flexible benefits scheme - from Private Healthcare and Dental insurance to fitness classes with ClassPass, there is something for everyone!
32 days holiday including flexible public holidays - to use on public or religious holidays of your choice
2 GiveBack Days a year - to volunteer for a social cause of your choice
FARFETCH and Browns discount - to experience both brands as a customer

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options FARFETCH provides and then we anonymously survey a statistically significant proportion of their employees to make sure FARFETCH is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at FARFETCH

Company employees

6000

Gender diversity (male:female)

60/40

Office locations

London HQ with a global presence

Hiring Countries

United Kingdom