Flexa
FARFETCH • US Chicago, United States

Sales Manager

Employment type:  Full time

3–4 days/week at home

Core hours 11–3

Job Description

Hello. We're Stadium Goods. We are the world's premier sneaker + streetwear marketplace selling only the most sought-after footwear, apparel and other hard-to-find items on behalf of our sellers. We are driven by our principles and committed to providing the best consumer and consignment experience there is. In January 2019 Stadium Goods became part of the Farfetch family of companies, which will help guide our evolution as we usher in the next chapter of scale and growth.We've launched our Midwest Flagship in downtown Chicago and are looking for Sales Managers to join our team. In this role you will be expected to possess a strong entrepreneurial spirit and be a collaborative leader on the Management Team. You will be expected to lead, coach, and develop all sales floor members in order to execute company strategies & deliver excellent in-store customer service for both the consumer & consignor. Your responsibilities will include all aspects of Sales Floor Management, including, but not limited to: Managing & Motivating sales team in order to achieve sales plans & meet financial targets, partner with Stock Team Management to ensure that sales floor inventory needs are satisfied & clients are being serviced in a timely manager. You will be expected to possess a strong business acumen and be able to contribute to strategic store management meetings.WHAT YOU'LL DOCoaching and motivating sales floor team to drive sales & deliver excellent customer serviceEnsure the customer experience is constantly maintained at the highest level while monitoring customer feedback and addressing all concerns on a timely basis, setting the standard that all staff are engaged to create an authentic brand experienceEnsure that store merchandising efforts are consistent with market trends and company standards and properly supported through an optimized inventory and supply chain strategyAct as a partner for Management & Sales team and support where needed in order to satisfy customer experience.Act as a brand ambassador and an expert of Stadium Goods Streetwear/Sneaker MarketplaceAbility to learn and share expertise of products and trends in order to service the clientContribute to a positive customer service experience and inclusive work placeWHO YOU ARERetail experience (3+ years)Managerial experience (2+ years)Experience with sneakers, footwear, streetwear, etc.Knowledge of Clienteling and Customer RelationsPrioritization skillsComputer proficient in G-Suite, Excel, POS systems, ERP systems, etc.Strong communication and interpersonal skillsPossesses strong leadership valuesBenefits:Comprehensive total rewards package that includes competitive salary, company equity, PTO, health benefits and 401kDynamic career growth opportunitiesA fun, creative and mission-driven work environmentTeam outings and afterwork eventsStadium Goods is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.LOCAL CANDIDATES ONLYABSOLUTELY NO RECRUITING AGENCIES PLEASE

We're looking for a Sales Manager to join the Stadium Goods team!

Company benefits

Sabbaticals
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
FARFETCH Equity plan
Flexible benefits scheme - from Private Healthcare and Dental insurance to fitness classes with ClassPass, there is something for everyone!
32 days holiday including flexible public holidays - to use on public or religious holidays of your choice
2 GiveBack Days a year - to volunteer for a social cause of your choice
FARFETCH and Browns discount - to experience both brands as a customer

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options FARFETCH provides and then we anonymously survey a statistically significant proportion of their employees to make sure FARFETCH is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at FARFETCH

Company employees

6000

Gender diversity (male:female)

60/40

Office locations

London HQ with a global presence

Hiring Countries

United Kingdom