Flexa
FARFETCH • PT Porto, Portugal

RPA Process Consultant

3–4 days/week at home

Core hours 11–3

Job Description

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

WORKFORCE OPTIMIZATION
Workforce Optimization (WFO) is the team that strives to optimize productivity, efficiency and consistency at an individual, departmental, and cross-functional level.As a Support team, we support the business side of Operations including Customer Service, Partner Service, Delivery and other business units within Farfetch.We are a global team working 24/7 across all regions including Porto, Lisbon, London, Los Angeles, Tokyo, Moscow, Sao Paulo, Shanghai, and Hong Kong.In our fast-growing environment, we are looking for brilliant people who think outside the box and share the passion for Optimization in this exciting cutting-edge industry.

THE ROLE
Reporting to the Data and Automation Manager, you will be the critical connection between our Businesses Automation needs and the capabilities of the RPA Team, assuring that there is a healthy and top-notch backlog of innovative and value-added initiatives to develop at all times.
WHAT YOU'LL DO
- Constant contact with our Business SME’s and the RPA Team- Identify potential opportunities to use Automation to better Farfetch services, both to our customers and to our employees- Help to design and document all Automation initiatives- Collaborate in the testing phase of all new Automations- Help to maintain and improve our existing Automations

WHO YOU ARE
- Previous experience in Process improvement, design and/or RPA- An avid learner and someone with a keen interest in Continuous Improvement, Business Processes and Automation- Fluent in English, both written and spoken- Previous experience or expertise in C# or UiPath would be a plus (or other automation software)- Six Sigma, Design Thinking or Agile knowledge would be valued

Company benefits

Sabbaticals
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
FARFETCH Equity plan
Flexible benefits scheme - from Private Healthcare and Dental insurance to fitness classes with ClassPass, there is something for everyone!
32 days holiday including flexible public holidays - to use on public or religious holidays of your choice
2 GiveBack Days a year - to volunteer for a social cause of your choice
FARFETCH and Browns discount - to experience both brands as a customer

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options FARFETCH provides and then we anonymously survey a statistically significant proportion of their employees to make sure FARFETCH is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at FARFETCH

Company employees

6000

Gender diversity (male:female)

60/40

Office locations

London HQ with a global presence

Hiring Countries

United Kingdom