Retail Operation Specialist

Job Description

Off-White is a new form of luxury brand. High-quality products with a contemporary cultural edge. Autonomy, progress, innovation, diversity. Architect and structural engineer Virgil Abloh and the Off-White team have taken the notion and development of a fashion brand to a new level altogether. Within NGG, Off White is motivated by the joy of sharing experiments and discoveries. Digital is not a media nor a component; it is part of the DNA, and the way to function. In Virgil's work, construction and deconstruction go hand in hand, recombining the codes of fashion, design, communication, art and technology. These are seen as essential parts, fundamental rights, of our lives.TURATIOur new office in Via Turati is a strategic hub, and home to all of the NGG staff functions. Turati is where the behind the scenes driving force of NGG is brought to life; this is harmonized with the archive exhibits of brand collaborations found throughout the officeTHE ROLEReporting to the Retail Operations Manager you will manage all retail operations activities related to WW Off-White stores, by ensuring that they run efficiently. Cooperates to design retail procedures as needed and support their implementation through a complete overview of store processes and a careful management of all needs

WHAT YOU'LL DO

• Lead and organize inventories (quarterly ones and weekly rotative)
• Estimate the requirements of each retail store to facilitate provision of needed resources (packaging, uniforms, stationery)
• Liaise with Store Manager and Stock Manager for daily activities and trainings
• Preparation and distribution of retail and markdown prices
• Liaise with finance team for monthly reconciliations and stock movements
• Analyze and monitor KPI's, discounts, and stock movements between stores
• Liaise with customer service for EOS returns and central warehouse movements
• Development of store procedures and ways to simplify store processes
• Store openings and frequent in-store visits
• Liaise with suppliers for quotations, contracts, and invoicing processes

WHO YOU ARE

• 2+ years of experience in a retail operations environment
• Master of Science in Economics
• Strong Excel skills
• Ability to multi-task successfully
• Able to work under pressure and to manage strict deadlines
• Team worker and fast learner
• Confident with IT
• Knowledge of RetailPro is a plus
• Fluency in English (other languages are a plus)
• Problem solving skills are key

REWARDS & BENEFITS

• Great compensation package (in consideration of your professional experience)
• Lunch tickets
• Discounts on all NGG brands and partners including FARFETCH and Browns
• Be part of a young, dynamic and creative company with over 40 different nationalities
• Brand new headquarters located in the centre of Milan

EQUAL OPPORTUNITIES STATEMENT

• Off-White is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, colour, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.

Reporting to the Retail Operations Manager you will manage all retail operations activities related to WW Off-White stores, by ensuring that they run efficiently. Cooperates to design retail procedures as needed and support their implementation through a complete overview of store processes and a careful management of all needs