Operations Coordinator

Job Description

FARFETCH exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers.We’re a diverse and global community made up of Farfetchers, our partners and our customers, which we believe is at the heart of our success. Everything we do is centred around our values - Be Human, Think Global, Be Revolutionary, Todos Juntos, Be Brilliant, Amaze Customers - which define our beliefs and our actions. We welcome difference and foster a consciously inclusive environment for everyone. We are Farfetch For All.
OPERATIONS
We’re passionate about operational excellence, acting with our customers always in our heart. From Content Creation, to Payments and Fraud, to Delivery and Customer Care Services, we’re creating seamless and luxury experiences for our customers all around the world.
THE ROLE
For the role of Operations Coordinator, sitting within our Operations team, we are looking for an individual with strong data and analytical skills & logistical experience to work closely with Browns buyers, merchandising teams and our 3PLs, motoring the day to day operation and providing reporting to the business to allow process improvements and faster speed to market.

WHAT YOU’LL DO

• Daily coordination with our 3PL regarding warehouse operations
• Manage internal and external stock transfers ensuring 100% accuracy is maintained
• Daily, weekly and monthly reporting on stock migration and adjustments
• Review and clear down of system In Transit location on EPR and WMS systems
• Overview system integrations and coordinate problem’s resolution
• Work closely with wider operations team to resolve stock and transfer issues, report progress back to the business
• Be operations champion for Browns ERP system and WMS
• Communicate with parties external to the organisation (carriers, suppliers, Brands) and internally (Retail, Finance, Tech, Operations across Browns and Farfetch)
• Assist with wider business ad-hoc reporting requirements

WHO YOU ARE

• Strong Excel skills
• Good understanding of Logistics operations
• Understanding of ways of working within a Warehouse
• Able to communicate clearly both written & verbally
• Problem solving
• Using initiative to drive change to process’s
• Understanding of 3PL relationship with the clients
• Have worked with a wider supply chain
• More than 2 years of experience within logistics/operations

BENEFITS & PERKS

• Well-being support and tools
• Extra days off, sabbatical program
• Training opportunities and free access to Udemy
• Flexible benefits program
• FARFETCH Equity plan

EQUAL OPPORTUNITIES STATEMENT

• FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

We are looking for an organised and enthusiastic Operations Coordinator with strong data and analytical skills & logistical experience to work closely with Browns buyers, merchandising teams and our 3PLs, while motoring the day to day operation and providing reporting to the business to allow process improvements and faster speed to market.