Marketing Acquisition Executive

Job Description

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

PRIVATE CLIENT

We're dedicated to delivering the ultimate luxury shopping experience to our most loyal clients around the globe. Our powerhouse team made up of Personal Stylists, Marketing, Client Development, Customer Service and Operations are committed to ensuring our clients receive an unrivalled premium service – available only on FARFETCH.

LONDON

Our office is located in Old Street, London's tech hub. With an open-plan space, ideal for collaborative working, an outdoor terrace for a team lunch, or a dedicated studio for a yoga class.

THE ROLE

You will support the FARFETCH Private Client Acquisition & Partnership strategies to help us acquire high-value potential FARFETCH customers to the Private Client tier, our highest Loyalty program tier. You will report into the Acquisition Manager and work across the Marketing and Sales functions within the Private Client Department. You will be passionate about delivering the best experience for our customers, demonstrating a desire for continuous improvement, supporting cross-departmental projects and goals, whilst being creative and commercially knowledgeable with an understanding of the luxury industry.

WHAT YOU'LL DO

• Support with planning and briefing in Private Client Acquisition and Partnership activations with multiple teams, ensuring delivery against set deadlines.
• Support with planning and briefing marketing materials
• Manage Private Client upgrade process including generating access codes, distributing to relevant teams and external partners
• Build email campaigns from end to end, this includes - building emails, adding targeted audiences and campaign sends
• Help organise events as project coordinator, this includes - coordinating with external partners and our teams on delivery of event
• Support with the set up, execution and delivery of A/B tests
• Report on activations, working with our Private Client analytics team to provide performance metrics, propose insights and seek new opportunities.
• Manage the daily relationships with select Private Client partners
• Support with business presentations

WHO YOU ARE

• Have a passion for all things digital and some experience with luxury fashion,
• Experience in a marketing team with some exposure to partnerships and events is desirable.
• Experience coordinating projects and working with multiple team members
• Excellent verbal and written communication skills, able to present and talk through projects with different teams across the business and external team members.

REWARDS & BENEFITS

• FARFETCH Equity plan and annual discretionary bonus
• Flexible benefits - Private Medical Insurance, Dental Insurance, Gym Memberships, Pension scheme and more
• Critical Illness Insurance and Life Assurance
• Flexible working environment and more!

EQUAL OPPORTUNITIES STATEMENT

• FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

Private Client are looking for a Marketing Acquisition Executive to join their Marketing team to support and contribute to the acquisition and partnership strategies. This role is ideal for someone who is looking for an exciting growth opportunity in a global and fast-paced environment.