Flexa
FARFETCH • UK London

Logistics Services Specialist

Employment type:  Full time
82%
FlexScore®

4 days/week at home

Core hours 11–3

Job Description

We are looking for a Logistics Services Specialist to maintain solid relationships with our clients. You should ensure that clients are satisfied with the services provided, identifying new business opportunities for clients, and attending all meetings, conventions and training workshops. You should also be able to develop relationships with potential clients. You will analyze data to improve business, suggesting new services subscription.

WHAT YOU'LL DO

  • You'll report to the Key Accounts Manager Logistics and develop solid relationships with clients
  • Address and resolve clients' complaints
  • Be the main contact between clients and our teams
  • Manage the account teams assigned to each client
  • Compile reports on account progress, goals, and forecasts for logistics and commercial teams
  • Develop an understanding of clients' requirements and preparing customized solutions
  • Work with the logistics team to search and develop new solutions requested by the market

WHO YOU ARE

  • Bachelor's degree in Business Administration, Finance, Sales, or related
  • More than 3 years experience in Key Account Management
  • Proficient in all Microsoft Office Applications
  • The ability to handle multiple client accounts

We are looking for a Logistics Services Specialist to maintain solid relationships with our clients.

Company benefits

Sabbaticals
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
FARFETCH Equity plan
Flexible benefits scheme - from Private Healthcare and Dental insurance to fitness classes with ClassPass, there is something for everyone!
32 days holiday including flexible public holidays - to use on public or religious holidays of your choice
2 GiveBack Days a year - to volunteer for a social cause of your choice
FARFETCH and Browns discount - to experience both brands as a customer
82%
FlexScore®

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options FARFETCH provides and then we anonymously survey a statistically significant proportion of their employees to make sure FARFETCH is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at FARFETCH

Company employees

6000

Gender diversity (male:female)

60/40

Office locations

London HQ with a global presence

Hiring Countries

United Kingdom