Flexa
FARFETCH • UK London

Freelance Product & Operational Content Writer - Italian

82%
FlexScore®

4 days/week at home

Core hours 11–3

Job Description

THE ROLE

Reporting directly into the Content Lead - Italian, you will be responsible for transcreating and localizing product and operational content. You will ensure that our copy is customer-centric, effective and tailored across all FARFETCH channels, whilst capturing and protecting the FARFETCH tone of voice. Proven experience writing and transcreating content is preferred, as is having a sound understanding of the luxury e-commerce landscape in Italy. To succeed in this role, you must have an extensive knowledge of the Italian language. You’ll benefit from working with a large multi-lingual team of around 120+ employees within FARFETCH, which will present unique opportunities to interact with various departments and to learn cutting-edge localisation tools and solutions.

WHAT YOU'LL DO

  • You will localise UX content (Onsite and iOS, Android) in Italian that reflects our brand's tone of voice
  • You will localise or create customer service content in Italian by communicating with the local customer service team to address customer's pain points
  • You will localise partner surveys and communications
  • You will support the localisation of editorial product descriptions
  • You will support the Italian content team in terms of market and trend research
  • You will become a quality guardian for our Italian tone of voice and all localized contents live on FF.com

WHO YOU ARE

  • You are fluent in Italian (native level)
  • You have a good writing style that is precise, adaptable and inspiring, with an impeccable use of grammar
  • You have knowledge and love of fashion at all levels from high-end designers to cutting edge street style
  • You have good knowledge and skills of transcreation
  • You are keen eyes for detail and accuracy
  • You are well organised and thrive in a fast-paced, deadline-oriented environment
  • You are comfortable with digital work on an in-house CMS
  • You have sound knowledge of Excel / Google Sheets
  • You are comfortable working with CAT Tools
  • You are open-minded and have a collaborative mindset

Responsible for transcreating and localizing product and operational content. You will ensure that our copy is customer-centric, effective and tailored across all FARFETCH channels, whilst capturing and protecting the FARFETCH tone of voice.

Company benefits

Sabbaticals
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
FARFETCH Equity plan
Flexible benefits scheme - from Private Healthcare and Dental insurance to fitness classes with ClassPass, there is something for everyone!
32 days holiday including flexible public holidays - to use on public or religious holidays of your choice
2 GiveBack Days a year - to volunteer for a social cause of your choice
FARFETCH and Browns discount - to experience both brands as a customer
82%
FlexScore®

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options FARFETCH provides and then we anonymously survey a statistically significant proportion of their employees to make sure FARFETCH is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at FARFETCH

Company employees

6000

Gender diversity (male:female)

60/40

Office locations

London HQ with a global presence

Hiring Countries

United Kingdom