Content Writer (Product Info/Operational) – German

Job Description

FARFETCH exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers.We’re a diverse and global community made up of Farfetchers, our partners and our customers, which we believe is at the heart of our success. Everything we do is centred around our values - Be Human, Think Global, Be Revolutionary, Todos Juntos, Be Brilliant, Amaze Customers - which define our beliefs and our actions. We welcome differences and foster a consciously inclusive environment for everyone. We are Farfetch For All.
CONTENTWe're a creative family that works closely together to make sure our customers know every last detail about our products before purchasing. We have three primary teams: Styling, Photography, and Content. This is the team who makes sure customers have an engaging, seamless and luxurious experience. We're focused on continuous improvements and like to encourage everyone to make the most of their talents and contribute ideas.
PORTOOur Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break!
THE ROLEReporting directly to the Localisation Lead - German, you will localise product and operational content into German. You will ensure that our copy is customer-centric, effective and tailored across all FARFETCH channels, whilst capturing and protecting the FARFETCH tone of voice. This is a full-time position. You will benefit from working with a large multilingual team of around 120+ employees within FARFETCH, which will present unique opportunities to work with various departments and to learn cutting-edge localisation tools.

WHAT YOU WILL DO

• You will be copywriting and localising various content including UX copy (Onsite, iOS and Android), service pages, partner communications and SEO content
• You will leverage Translation Memories and Neural Machine Translation to create content that is accurate and engaging
• You will support the team in transcreating marketing content when needed
• You will become a quality guardian for our German ToV and ensure all copy follows our in-house Style Guides
• You will work closely with other content creators to bring new ideas to optimise content as well as to identify areas for improvement

WHO YOU ARE

• Experience in content localisation/writing is preferred but a linguistics graduate with a passion to move their career into fashion will also be considered
• You are proficient in German (native speaker) and have a good level of fluency in English
• You are great with words and can adapt your writing style to suit specific content
• You can work to tight deadlines and still deliver accurate and natural translations
• You enjoy collaborating and working alongside multiple stakeholders
• You have good knowledge of the luxury fashion e-commerce landscape in Germany, its players and consumers
• You are comfortable with digital work on an in-house CMS

EQUAL OPPORTUNITIES STATEMENT

• FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

Reporting directly to the Localisation Lead - German, you will localise product and operational content into German. You will ensure that our copy is customer-centric, effective and tailored across all FARFETCH channels, whilst capturing and protecting the FARFETCH tone of voice. This is a full-time position.