Technical Account Executive

Job Description

About us

An Introduction from our Head of Sales; Mark Ridderhof…

Cronofy is a high-growth technology working with customers like GoDaddy, Indeed, Manpower, JobAdder & Personio. the company is headquartered in Nottingham with satellite offices in London & Amsterdam. Our mission is to Schedule Everything For Everyone.

Ever wanted to be part of a rocket ship that’s ready to launch? Being part of the Cronofy sales team means having the freedom to explore and work out best practice strategies that fit your character and fulfill the customer's requirements. We are building a collaborative go-to-market team of which you can be a part and have a direct impact on the success of our API & Scheduler product which means accelerating your own career.

We highly believe in personal growth and development, next to daily stand-ups and weekly 1-on-1 with peers you have the ability to develop your skillset and collaborate with others in the business.

This role could be based from Amsterdam or the UK.

The role

We are looking to expand the Sales function for our Scheduling API product. This role would suit a technical person who likes to speak with customers and solve problems without being in a heavy sales environment. You will be supported in this by Support, Marketing, your manager & CEO

Our sales approach is to let the product do the talking. We provide high-quality documentation, and a fully functional developer environment and publish our pricing. You will be a responsive, supportive, and knowledgeable guide for the evaluation process and maintain the commercial relationship as they become a customer.

We are currently 100. inbound driven, with prospects already in an advanced stage of the buyer journey.

Progress will be tracked by sales metrics and personal targets set against monthly recurring revenues. You will be expected to deliver timely status reports and generate short and medium, term action plans to deliver KPIs and achieve targets.

Cronofy is a global business mainly inbound driven which means your sales activity will need to be organized around US and European time zones, we offer a lot of freedom and flexibility on how you go about your day.

You will have the opportunity to contribute your experience and ideas to team projects to develop and refine our sales process and account plans as well as work together with marketing, support & product to build a first-class prospect experience.

How we work

Our principles guide how we approach every day. We work hard but insist that everyone considers the balance between work and their life and responsibilities outside. We are direct in our dealings with each other. We continuously work to build mutual trust so that we can give each other feedback without fear of it being taken personally.

We can support a predominantly remote, office-based, or hybrid working model. We do really value face-to-face time and, where circumstances allow, encourage teams to spend regular time together at suitable locations. As our current Sales team are based in the Netherlands, it would be most beneficial if the successful applicant was based in, or within a reasonably commutable distance, to Amsterdam.

About you

In order to be successful we know you will be confident, personally and professionally competitive, and motivated to continue that success. We will also be looking for…

• strong listening skills and understanding of different stakeholders;
• persistence and a drive for simplicity;
• an ability to maintain focus and work independently;
• a collaborative ethic, success is a whole company effort;
• honesty and candour in your interactions with colleagues, clients and prospects;
• a sense of fun, we’re most definitely here to work hard but that doesn’t mean we shouldn’t enjoy a laugh.

Your capabilities

You will be able to demonstrate consistent success in a sales role in a target-driven SaaS technology business and talk confidently about what motivates you to continue that success with Cronofy.

You will be comfortable discussing HTTP APIs, reading and understanding code samples, and navigating API end-points with a tool like Postman. Whilst you will have the backup from engineering for detailed technical conversations, being able to be self-sufficient in the discovery and early evaluation phases of the buying cycle will stand you in good stead for success.

Over that time, you will have developed…

• a thorough understanding of Internet API technologies and how SaaS applications are built;
• a professional approach to selling through enabling success;
• an interest and domain knowledge of one or more SaaS sectors.

Clear and focused written and verbal communication is crucial to being successful both at Cronofy as well as in this role specifically. We deal with customers around the world through email, calls and video conferencing.

Hiring process

For more information on interviewing at Cronofy, please visit https://docs.cronofy.com/interviewing-with-us/

What we offer

• Basic salary (€45-60k) according to your experience
• Uncapped commission scheme, OTE 40% uplift on base.
• Pension scheme
• 25 days days holiday in addition to flexible national holidays. National holidays are added to your holiday allowance and you're not required to take them on the corresponding day.
• 5 personal development days per year to use for L&D, charitable causes or similar
• €1500 annual contribution to benefits of your choice, e.g. healthcare
• Pleo card for work expenses, hardware, travel etc.
• A flexible approach to working; remote, office or hybrid
• A principles driven culture that provides the framework for autonomous decision making and personal development

Our approach to equality, diversity and inclusion:

Cronofy exists to schedule everything for everyone. We can only achieve this goal when we strive to foster an inclusive working environment that inspires innovative thinking. We believe everyone at Cronofy should have equal opportunity to learn, create their best work, and grow in their careers.